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Day - 10 Hour (United States of America)

This is a Stanford Blood Center job.

A Brief Overview

Under minimal supervision of the Donor Services Director, the Collections Resource Nurse has responsibility and accountability for serving as an education, technical, and clinical resource to the Collections staff. They will act as a clinical role model, demonstrate clinical reasoning, current clinical and technological skills for the blood collections and staff education, quality review and assessment, and shared governance of the blood collections operation. They will be an integral part of maintaining the quality standards of the department, supplementing the general training and on-going education of Collections staff, supporting Collections operations by filling the role of Charge Nurse and serve as an RN when needed, and support the on-going SOP development and implementation of the department.

Locations

Stanford Blood Center

What you will do

• Quality:• Support the continuous quality of Collections operations by providing timely initiation, review and completion of quality documents.• Review, initiate, perform follow-up on PDIFs as needed.• Follow-up, and complete Event Discovery Reports (EDR), Donor Comments, and Donor Reaction Forms.• Review and print Drive Summary Report and complete appropriate follow-up.• Follow up on donor comments and donor reactions.

• Training:• Serves as a training resource to supplement the Training Department activities such as conducting staff annual competencies, conducting charge nurse training, and educating staff on changing regulatory, health and disease processes.• Collaborates with the Training, Medical Services, and Collections leadership team to identify opportunities, and develop material to reinforce knowledge of Collections staff and Donor Services staff through training and education.• Collaborates with the Training Department to support the development, implementation, and on-going management of Collections mentorship program.

• Collection Operations Support:• Manages time to maintain availability to support Collections operations by performing duties of whole blood and apheresis Collections staff, and/or Charge Nurse as needed.• Assist Charge Nurses in resolving any issues, or report to Manager/Supervisor for evaluation and resolution.• Serves as a technical and clinical knowledge base resource to support Collections supervisors.• Ability and authority to deactivate deferrals when requested.

• Communication:• Attend and participate in required departmental and SBC meetings; ensure timely communication with Collections staff and other departments.• Attend and participate in meetings and collaborate with other departments to keep the collections staff informed of upcoming changes and improve staff communication processes between groups.• Provides feedback and participates in department SOP development, review, revision, and implementation process.• Communicates feedback/issues to Collections Manager and/or to the appropriate Collections and DS Supervisor for evaluation and resolution.• Collaborates with Collections leadership team to maintain Collections Visibility Wall.

• Comply with governmental regulations and Stanford Health Care and Blood Center policies regarding health and safety. Observe and support good health and safety practices.

• Strictly observe privacy and security related policies, procedures and practices to preserve the integrity and confidentiality of medical and other sensitive information pertaining to donors, patients, research subjects, and employees. Act as a responsible information steward and treats information as sensitive and confidential in accordance with federal and state laws and with professional ethics, accreditation standards and legal requirements. Do not disclose protected health information inappropriately.

• May be required to enter areas where other individuals work with human blood; potential may exist for unanticipated exposure to bloodborne pathogens by splash or spill.

Education Qualifications

• Associate or Bachelor’s degree in Nursing.

Experience Qualifications

• A minimum of 6 months as an SBC Blood Center Nurse I or equivalent experience at a Blood Center required.

• Training experience desired.

Required Knowledge, Skills and Abilities

• Fluent and communicates effectively in oral and written English; articulates information clearly.

• Demonstrated leadership and mentoring qualities, organizational skills, critical thinking skills, and attention to detail.

• Demonstrated ability to work effectively with diverse groups of people, conduct work with civility in all interactions, and maintain appropriate professional relationships/boundaries with co-workers and customers.

• Demonstrated strong customer service and interpersonal skills that include an empathetic approach to co-workers and customers.

• Ability to calmly address donor and staff concerns, or operational problems effectively.

Licenses and Certifications

• RN - Registered Nurse - State Licensure And/Or Compact State Licensure and

• BLS - Basic Life Support and

• CADL - California Drivers License - Valid And In State

These principles apply to ALL employees:

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.

You will do this by executing against our three experience pillars, from the patient and family’s perspective:

• Know Me: Anticipate my needs and status to deliver effective care

• Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health

• Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale: Generally starting at $51.15 - $67.78 per hour

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.

At Stanford Health Care, we seek to provide patients with the very best in diagnosis and treatment, with outstanding quality, compassion and coordination. With an unmatched track record of scientific discovery, technological innovation and translational medicine, Stanford Medicine physicians are pioneering leading edge therapies today that will change the way health care is delivered tomorrow.

As part of our spirit of discovery, we also leverage our deep relationships with luminary Silicon Valley companies to develop new ways to deliver preeminent patient care.

Learn about our awards (https://stanfordhealthcare.org/about-us/awards.html) and significant events (https://stanfordhealthcare.org/about-us/our-history.html) .