Administrative Support

Administrative Fellow

LPCH: Administrative Fellowship Department

1.0 FTE, 8 Hour Day Shift

24 Months - Fixed Term

LPCH: Administrative Fellowship Program adheres to the National Council on Administrative Fellowships (NCAF) application timeline, which closed on September 27, 2024.

At Stanford Children’s Health, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time.

Job Summary

This paragraph summarizes the general nature, level and purpose of the job.

The Administrative Fellow Program (AFP) is a paid, one-year post-graduate experience designed to give an individual exposure to children's healthcare leadership as well as provide an opportunity to apply skills and knowledge gained from graduate studies to practical experiences within the hospital. The AFP contributes to the growth and development of future healthcare administrators. The Administrative Fellow (AF) has responsibility for a) collaborating in a Mentoring relationship with the Executive Director of Leadership Development & Education (EDLD), Chief Strategy Officer (CSO), Chief Executive Officer (CEO), and other Senior Managers (SM); b) Participating and/or observing at meetings at all levels of the organization, e.g., Board, Senior Executives Cabinet, Management Forum, Department c) Visiting key Hospital Departments and observing selected meetings with Strategic Partners to become familiar with strategy, workflow, problem solving, and development of relationships at the enterprise; d) Developing or participating in projects, such as network and program development; leadership; development of multi-million dollar clinical and master planning initiatives; education for physician leaders and senior management; development of a Physician Organization; and management of Centers of Excellence with national pre-eminence in Neonatal/Maternal-Fetal Care, Heart, Cancer and Blood Diseases, Brain and Behavior, Transplantation, and Pulmonary and Cystic Fibrosis; e) Completing a project on a topic mutually agreed upon by the AF, EDLD, and CSO; f) completing relevant Readings, and g) Participating at one meeting of a national or state association focusing on children's health.

Essential Functions

The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.

Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.

Must perform all duties and responsibilities in accordance with the hospital’s policies and procedures, including its Service Standards and its Code of Conduct.

• Achieves desired outcomes of Senior Management.

• Attends as a participant-observer LPCH Board of Directors, and as a participant at Senior Executives Cabinet, Management Forum, and other selected meetings of Departments, as relevant.

• Participates in LPCH and association opportunities to grow skills, knowledge, and world view, as relevant. Requests feedback regularly from Supervisor, CSO, clients, and co-workers.

• Participates in rotations, as selected, in the following areas in order to identify a) key players, their roles, and outputs at all levels of the area; b) relationship and contribution of the area to the hospital, as a whole; c) actions taken to address issues and challenges in the area; d) management of staff-client relations; e) methods of formal and informal assessment of area’s effectiveness; f) resources and their management; and g) governance and leadership. Areas include: Finance, Strategic Planning, Business Development, Operations, Information Technology, Ambulatory Care Services, Licensure/Accreditation, Compliance & Privacy, Government Relations and Leadership Development & Education.

• Participates in Senior Management’s preparation for surveys by relevant licensing, accreditation, and legal bodies, e.g. Joint Commission on the Accreditation of Healthcare Organizations, Department of Human Services, due diligence and discovery processes, with production of relevant data and materials on deadline and with informed responses in individual and group interactions.

• Performs Senior Management and community relations functions, as assigned, with individuals, groups, and organizations with warmth and graciousness.

• Researches, designs, and produces projects that involve Senior Management, Physician Leaders, all levels of the organization, and patients and families. Projects are produced on deadline; use resources frugally; demonstrate collaboration with relevant LPCH management, physicians, and staff; and are perceived as excellent to very good in written and verbal evaluations. Reports directly to EDLD, CSO, or relevant SM or delegate on projects.

• Supports the Mission, Vision, Values, and Strategic Priorities and Annual Goals of LPCH.

  Minimum Qualifications

  Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

  Education: Bachelor's degree in a work-related discipline/field from an accredited college or university.

  Education: Pending or recent graduate of an accredited graduate program in Healthcare Administration, Public Health, Business Administration, or related field.

  Knowledge, Skills, & Abilities

  These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification.

• Ability to communicate a positive image of LPCH, its management and physicians, and Stanford University on a formal and informal basis.

• Ability to communicate with individuals and groups in a manner that treats individuals with respect, kindness, and understanding; is honest and clear.

• Ability to consistently exhibit general work conduct which fosters productivity; demonstrates initiative; fosters esprit de corps among management and physician leaders.

• Ability to demonstrate positive and caring behavior.

• Ability to demonstrate quality client service.

• Ability to encourage positive relations between the LPCH, lay, and professional healthcare communities.

• Ability to establish and maintain an effective work relationship with the senior leadership of the hospital.

• Ability to maintain confidentiality of sensitive information.

• Ability to use insight and feedback from mentors, peers, and clients to identify areas for professional development.

• Ability to speak, read, write, and understand English effectively at a level appropriate for the safe and effective performance of the job.

• Skill in managing time, stress, and conflict effectively in a work setting.

  Physical Requirements and Working Conditions

  The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.

Pay Range

Compensation is based on the level and requirements of the role.

Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data.

Typically, new team members join at the minimum to mid salary range.

Minimum to Midpoint Range (1.0 FTE): $85,862.40 to $113,880.00

Equal Opportunity Employer

L ucile Packard Children’s Hospital Stanford strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, LPCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance. REQNUMBER: 20108-1A