Description

Job Summary:

We are seeking a highly skilled IT Support Technician to provide hands-on technical support for desktops, laptops, mobile devices, and enterprise applications. This role requires expertise in troubleshooting hardware and software issues, performing installations and upgrades, and supporting network and communication systems. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and the ability to manage multiple priorities efficiently.

Key Responsibilities:

• Troubleshoot and replace laptops, PCs, and mobile devices (Windows & Apple iOS).

• Perform hardware upgrades, software installations, and remote imaging.

• Set up, maintain, and troubleshoot Apple iPads, iPhones, and other mobile devices.

• Provide first, second, and third-level technical support for hardware, software, networking, and enterprise applications.

• Manage IT asset inventory, hardware disposal, loaner programs, and automated updates.

• Support new hire setups, terminations, and employee relocations.

• Install, configure, and troubleshoot printers, scanners, and VOIP/PBX telephony systems.

• Participate in the IT support queue, logging and prioritizing technical issues.

• Escalate unresolved issues to the appropriate teams when necessary.

• Maintain a working knowledge of communication protocols, servers, and networking technologies.

No third party vendors!

Must be local to Palm Beach, FL

Requirements

Qualifications & Skills:

• Expert-level knowledge of desktops, mobile devices, office software, and networking.

• Proficiency in Windows workstation imaging, deployment, and upgrades.

• Strong experience with remote support, network printing, and enterprise application troubleshooting.

• Excellent time management, problem-solving, and organizational skills.

• Strong written and verbal communication skills.

• Experience with VOIP/PBX telephony systems is a plus.

If you are a detail-oriented IT professional with a passion for providing top-tier technical support, we encourage you to apply!

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .