Job Information
FirstSource Agent / 14141 / Palm Bay, FL in Palm Bay, Florida
About the role: As a Customer Advisor you can use your exceptional customer service skills to grow your career with a top fintech company. You and your team will resolve support issues for customers via telephone, IM and email, and support all our major client groups: banking, payments and investments.
What you will be doing: Provide excellent customer service to high-value clients. Assisting with account and product inquiries while also performing account maintenance. Establish a professional rapport with each client.
What you will need: The ability to work in a fast-paced environment. Excellent verbal and written communication skills as well as above average computer abilities. High school diploma or GED Banking experience is preferred Experience working in a high-volume call center preferred.