At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

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Careers that Change Lives

The Senior Technical Sales Representative is a highly motivated self-starter with excellent communication, presentation, and troubleshooting skills who is adept at navigating high pressure situations. He/she has a strong background in IT sales, consulting and deployment. He/she is expected to be able to interface intelligently and effectively with members of the user community in the business areas that he/she supports. Business and systems analytical skills must be developed at this level. Customer facing role with good empathy with difficult customer issues, as well as the ability to navigate challenging social, territorial and organizational situations in hospital environments and throughout the sales organization.

This role covers the Northeast region which includes all of New England, Pennsylvania, Ohio, West Virginia, Virginia, New Jersey, New York, Maryland and Delaware. The travel is estimated to be 25-30% and includes some overnight travel.

A Day in the Life

• Interfaces with sales and the customer to consult on solution design, including infrastructure, connectivity and workflow

• Leads technical discussion in sales process AND proactively engages IT stakeholder throughout customer lifecycle (point of entry) Presales through implementation to support

• Technical thought leadership and voice of customer of product solutions and infrastructure

• Owns creation, design and future technical vision of customer solution for success

• Identifies opportunities and drives expansion and market share gain

• Develops technical design best practices to ensure supportability, adoption and product usage for Go Live & Lifecycle

• Oversees all technological risks and make sure that the solution proves to be consistent while meeting all the necessary requirements

• Drives lessons learned, ensures documentation and quality processes

• Engages hospitals IT staff getting them involved in the process (owns technical relationship)

• Understands the competitive landscape, gathers intel and recommends response & differentiators

• Provides technical expertise to sales representatives, other sales functions and customers.

• Provides technical expertise through sales presentations, product demonstrations, installation and maintenance of company products.

• May provide follow-up support to company sales staff and customer personnel by providing technical support and information on specific applications.

• Provides sales personnel with technical data necessary for the demonstration of products.

• May make technical or scientific presentations at sales meetings and customer locations.

• Conducts on-site education and consulting, and supports establishment and maintenance of customer relations with healthcare professionals and organizations.

• Acts as a liaison between sales personnel and technical staff.

Responsibilities may include the following and other duties may be assigned.

• Provides technical expertise to sales representatives, other sales functions and customers.

• Provides technical expertise through sales presentations, product demonstrations, installation and maintenance of company products.

• May provide follow-up support to company sales staff and customer personnel by providing technical support and information on specific applications.

• Provides sales personnel with technical data necessary for the demonstration of products.

• May make technical or scientific presentations at sales meetings and customer locations.

• Conducts on-site education and consulting, and supports establishment and maintenance of customer relations with healthcare professionals and organizations.

• Acts as a liaison between sales personnel and technical staff.

Must Have: Minimum Requirements

• Bachelors degree required

• Minimum of 4 years of sales engineering experience or hospital implementation, or advanced degree with a minimum of 2 years relevant experience

Nice to Have

• Emphasis on interacting with customers and deploying technology in a customer environment, with a strong preference for hospital experience.

• Technical proficiency - has extensive working experience with required technologies and can handle advanced, complex tasks; typically has over 3 years of experience with required technologies

• Analytical abilities – has advanced problem-solving skills including very difficult and time-sensitive problems where erroneous decisions could have a significant adverse impact daily operations

• Business knowledge – has advanced problem-solving skills including very difficult and time-sensitive problems where erroneous decisions could have a significant adverse impact daily operations

• Project management – Can manage intermediate projects effectively requiring coordination with users & IT personnel across multiple teams

• Independence – Needs only general direction to perform job duties

• Communication skills – Strong verbal & written skills. Communications are complete and understandable with appropriate tone and delivery.

• Quality - Makes good decisions & designs solid solutions based upon a mixture of analysis, wisdom, experience & judgment. Can accurately estimate time, resources and costs for assigned projects.

• Demonstrated ability to deeply understand and troubleshoot wired and wireless network connectivity issues, and have demonstrated experience in LAN and WLAN networking

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD):140,000.00 - 145,000.00

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards here.

Medtronic benefits and compensation plans (https://www3.benefitsolver.com/benefits/BenefitSolverView?page_name=signon&co_num=30601&co_affid=medtronic)

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here (http://www.medtronic.com) .

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

At Medtronic, most positions are posted on our career site for 3-7 days.

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We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

We change lives . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.

We build extraordinary solutions as one team . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.

This life-changing career is yours to engineer . By bringing your ambitious ideas, unique perspective and contributions, you will…

• Build a better future, amplifying your impact on the causes that matter to you and the world

• Grow a career reflective of your passion and abilities

• Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning

These commitments set our team apart from the rest:

Experiences that put people first . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.

Life-transforming technologies . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.

Better outcomes for our world . Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.

Insight-driven care . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here (https://www.e-verify.gov/employees) .

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