Job Title

Program Associate

 

 

Department

Student Counseling Clinical Services

 

 

 

Worker Type

Regular

 

 

Pay Type

Hourly

 

 

Hourly Rate

18.73

 

 

 

Work Shift

First Shift (United States of America)

 

 

 

Scheduled Weekly Hours

40

 

 

Benefit Eligible

Yes

 

 

Post-Offer, Pre-Employment Physical Required?

No

 

 

Job Description Summary

Performs a variety of moderately complex clerical and administrative tasks requiring some independent judgment related to ensuring the successful completion of the daily operations of a university administrative unit.

 

 

Job Description

Characteristic Duties and Responsibilities---Essential Functions

• Processes incoming information and/or documents regarding daily operations; makes first determination as to disposition using set standards.
• Serves as informational resource for staff; investigates and resolves problems and difficulties.
• Assists in the enforcement of policies and procedures; serves as informational resource to staff.
• Monitors and reviews projects; ensures all necessary changes are made.
• Gathers and analyzes statistical information regarding department's programs and activities; produces reports.

• Performs a variety of clerical tasks including answering phones, typing, and copying.

   

Minimum Requirements

• Requires nine months of coursework or training beyond high school in Business Administration and two years of related experience, or an equivalent combination of education and experience

   

Knowledge, Skills, Abilities, and Worker Characteristics

• Knowledge of unit's operations, policies, and procedures
• Knowledge of computers and office applications
• May require supervisory skills
• Clerical skills

• Research skills

   

Reporting Relationships

• Direction Received: Reports to head of administrative unit (i.e. Director, Administrative Manager, Administrative Assistant, Administrative Associate, etc.)

   

Working Conditions

• Periodic assignments given which entail dealing with modestly unpleasant physical conditions

   

   

Additional Position Information (if applicable)

Given the sensitive nature of clients and information managed by SCS, the ability to maintain strict confidentiality, according to relevant professional and legal standards is crucial. The Student Counseling Service supports mental health clinicians and trainees and has frequent interactions with other mental health and medical professionals (on and off campus), other university departments, students, faculty, staff, and student family members.  The Student Counseling Service involves highly delicate and confidential information requiring the exercise of considerable tact, diplomacy, and good judgment.

 

 

Special Instructions (if applicable)

Please provide a cover letter and resume.

 

 

Additional Information

A criminal background check is required. All campuses are smoke- and tobacco-free campuses.

 

This organization participates in E-Verify.

 

Remote Work For positions that are approved for remote work: Remote work is not a right, it is a work arrangement that ca