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Quadient Workday HRIS Specialist in Ottawa, Ontario

The Workday HRIS Specialist will serve as an essential resource and expert on Workday system functionality. Working alongside HR and IT, this person will be responsible for planning, designing, developing, testing and deploying new global HR processes and solutions, enhance existing systems and implement continuous process improvements. Participate actively to the ticket resolution with HRIS support Team. Incumbents work independently under general direction. Handles problems and non-routine situations by determining the approach or action to take and interprets guidelines, procedures, policies, and practices.

Your role in our future

  • Collaborate with cross-functional teams to provide ongoing support for Workday HRIS including configuration, maintenance and troubleshooting.

  • Act as a subject matter expert on HRIS-related issues and provide training and support to end-users.

  • Continuously monitor and evaluate HRIS functionality and recommend enhancements to improve system efficiency and effectiveness.

  • Work alongside Human Resources and business stakeholders to identify process requirements and provide effective solutions to those needs while delivering top-notch customer service.

  • Gather, define and implement system requirements, including preparing and executing functional and technical specifications, test plans, system testing, and development of processes and procedures.

  • Perform advanced system configurations including core business processes, workflows, condition/eligibility rules, notifications, calculated fields, and plan setup.

  • Performs day-to-day operations, maintenance, and functionality for HR systems, including but not limited to system upgrades, troubleshooting root cause analysis and resolving issues.

  • Adhere to internal processes to maintain business process models, testing scenario templates, and all systems-related training materials

  • Remain current on ever-changing business processes and the impact on existing system configurations and integrations. Proactively find ways to optimize the overall Workday system functionality, data integrity and performance.

  • Performs group data updates, exports, imports, clean-ups, and researches/reports on any data discrepancies.

  • Delivers routine daily/weekly/monthly reporting and responds ad hoc data requests.

  • Conducts data analysis on HR data such as compensation, classification, employment, employee relations, and/or benefits data as directed.

  • Prepares reports, graphs, charts and statistics in support of human resources operations.

  • Prepares or directs preparation of minutes, notices, manuals, agendas, and correspondence with all supporting documentation, requiring application of specialized knowledge of the assigned function.

Your profile

  • MUST have 3+ years of functional Workday experience, required to be considered for role

  • Deep knowledge of the Workday core HCM plus other functional areas

  • Bachelor’s degree or related field experience.

  • Solid knowledge of HR business processes in key areas including human resources core administration, payroll, talent acquisition, talent and performance management, compensation, learning and benefits.

  • Experience with diagnosing and resolving HRIS system issues as well as developing and implementing business and system process improvements in Workday.

  • Demonstrate strong interpersonal skills to work with all levels of business users to understand and resolve process and system issues

  • Strong project management skills to effectively balance competing priorities during project lifecycles while adhering to specific deadlines.

  • Thrive in a fast-paced, dynamic environment.

  • Knowledge of database maintenance basic concepts.

  • Skill in problem solving and decision making.

  • Ability to demonstrate close attention to detail.

  • Highly rigorous & autonomous

  • On-site and remote meeting participation

Knowledge gaps can be filled. Even if you don’t satisfy every single requirement or meet every qualification listed, we still want to hear from you.

Harness your passion for technology. Apply now.

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