Internal Job Title: Manager, Integrity Assurance

Job Type: Permanent, Full-Time

Job Location: 145 Richmond Road, Ottawa ON

Work Model: On-site

Position Summary

As a Product Reconciliation Analyst (internal title: Manager, Integrity Assurance) in our Security department, you will be responsible for the management and performance of the Integrity Assurance Program that encompasses secure asset accountability, security reconciliation and discrepancy investigation and management. Success in this role requires integrity, critical thinking, effective communication, and leadership to manage program efficiencies and challenges while aligning and collaborating with other CBN teams and key stakeholders.

What We Can Offer You

• Compensation: We seek long term relationships with our employees and recognize and reward them with a competitive total compensation package that includes:

• An industry leading defined contribution pension plan with company matching contributions (up to 5%) and payment of service fees,

• Best-in-class health, medical and life insurance benefits;

• Access to virtual and telehealth services and apps; and

• Very progressive fertility, adoption and surrogacy benefits to support all definitions of family.

• Career: As a knowledge-based organization we will provide you with a wealth of learning opportunities and challenging work that will grow your knowledge, skills and abilities. At CBN, we encourage and empower our employees to chart their own career path, putting you in control of your future.

• Culture: Personal character is the foundation of our culture. CBN’s 7 Core Principles shape and guide our behaviours and underpin the sense of community you will experience at CBN. Equity, diversity and inclusivity are important to us as an organization, and we are committed to fostering and developing a work environment where every employee is treated with dignity and respect.

What You Will Do

Program Management

+ + Implement program improvements that align with CBN strategic objectives (fraud prevention, customer-focused, customer experience).

• Make systematic and risk-based decisions to manage challenges and allow successful delivery of key initiatives.

• Develop collaborative relationships with manufacturing to identify strategies to mitigate secure asset vulnerabilities and process inefficiencies.

• Apply strategic and critical thinking to understand business challenges and facilitate solutions in a complex multi-stakeholder environment.

People Management

+ + Support the Director Security Risk & Audit in establishing and communicating program and individual employee goals and objectives.

• Provide day-to-day guidance and leadership to the Integrity Assurance team.

• Promote and support the development and career growth of team members.

Asset Handling and Traceability

+ + Coordinates, organizes, and oversees all traceability activities involved in the manufacturing and production of CBN secure products.

• Initiate and partner with key internal functions to contribute to projects for the design and implementation of secure asset handling to meet customer and certification requirements and mitigate risk.

• Continuously develop in-depth knowledge of the organization’s manufacturing processes and associated control programs, to identify corrective actions and remediation plans necessary to manage risk.

Reconciliation

+ + Design and improve reconciliation procedures to strengthen the security reconciliation function at CBN and meet individual customer requirements.

• Advise and support Integrity Assurance auditors in the completion of final reconciliation and consumption reports.

• Communicate with key stakeholders around reconciliation management.

Investigations

+ + Employ extensive problem solving, critical thinking and data analysis abilities in conducting security discrepancy investigations.

• Provide guidance and direction to the investigative team throughout the investigative process.

• Communicate strategically through briefing notes and investigative reports to senior security management, key stakeholders, and customers.

Various other duties and responsibilities.

Qualifications

Knowledge and Experience

• Bachelor’s degree in social sciences, security or law, or an equivalent combination of relevant education and years of work experience

• Knowledge of the following:

• Basic auditing principles

• Risk management

• Traceability and reconciliation

• Security printing (currency, documents, etc.) is an asset

• Experience in security management and/or internal auditing is an asset

• 2+ years of experience in a leadership position

Soft Skills and Characteristics

• Analytical skills

• Organization and time management skills

• Interpersonal skills

• Communication, Teamwork and Collaboration, Leadership

• Ethics and integrity

Technology

• Software: O365 (Intermediate Excel in particular); inventory management software

Mandatory Requirements

• Fluency in English

• Ability to work outside of regular business hours on occasion (as required)

• Ability to travel domestically and/or internationally approx. 1-2 weeks/year

Security Clearance Requirements

• Ability to obtain and maintain Government of Canada Secret (Level II) personal security clearance.

About Us

CBN designs and develops industry leading solutions for the following domains: Border Security, Civil Identity, Driver Identification and Vehicle Information, Currency and Excise Control, and Lottery and Charitable Gaming. To learn more, visit www.cbnco.com.

As an Equal Opportunity Employer, Canadian Bank Note Company, Limited is committed to achieving a skilled workforce that reflects the diversity of the Canadian population. We encourage applications from women, visible minorities, people with disabilities and Aboriginal people. Canadian Bank Note Company Limited is committed to developing inclusive, barrier-free selection processes and work environments.

If contacted regarding this position, please advise the interview coordinator of any accommodation measures you may require.