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State University of New York at Oswego Assistant Director, Student and Community Advocacy in Oswego, New York

Location: Oswego, NY Category: Professional Posted On: Tue Mar 12 2024 Job Description:

Description of Department: Residence Life and Housing (RLH) leads the development of the strong residential character of the SUNY Oswego campus and provides a common experience for most of the undergraduate community. Situated within the Division of Student Affairs, RLH plays a critical role in furthering the mission and vision of the Division and in achieving institutional enrollment goals through cutting edge business services, direct interface with the holistic needs of students and their families, and nationally recognized residential education practices. RLH works to advance student attainment of General Education goals with residence hall initiatives organized through a curricular approach to residential education.

The Residence Life and Housing department at the State University of New York at Oswego invites applications to fill a full time Assistant Director, Student and Community Advocacy.

Posting Date: March 12, 2024

Review Date: Review of applications will begin immediately and will continue until the position is filled.

Compensation: Minimum salary (https://www.suny.edu/hr/compensation/salary/) $55,000 commensurate with experience plus full New York State benefits package.

Benefit Information: The State University of New York provides an excellent benefit package. Click here (https://www.suny.edu/benefits/) for more information.

Date of Appointment: As soon as possible

Description of Responsibilities:

Under the direction of the Senior Associate Director for Residence Life and Housing, the Assistant Director strives to develop cohesive, safe, and positive residence hall communities; manages response to student conduct in the residence halls; leads initiatives to improve community standards and community health; and serves as student and staff advocate for the purpose of enhancing the operations, programs, services, and student retention of a residence hall system. Serves as a member of the department's leadership team initiating strategic planning and organizational leadership to facilitate the development of the overall operation including engagement of students in educational opportunities that exist to build community and develop citizenship and leadership; support student success; and contribute to the achievement of SUNY Oswego's academic mission and strategic planning goals. Acts decisively and diplomatically to advance and protect departmental and University relations in resolving situations that are unique, controversial, or not fully resolved by hall staff. Serves as a champion for the student experience in the residence halls through all areas of responsibility.

Administrative Leadership

  • As a member of the department's leadership team, works to formulate departmental policy and practices. Engages in the development of department-wide goals and assists with the development of the long range strategic plan. Engage in policy formulation and implementation. Develop and present trend analysis reports, emerging national issues in areas of student concerns and best practices, annual and on-going staff development and training in all areas of functional responsibility.

  • Provide indirect supervision and direction to 2 Embedded Counselors and 8 professional hall staff in functional areas of student behavior response and problem resolution, and resolving living climate concerns.

  • Work closely with the Residence Life and Housing leadership team to address initiatives and impacts on the student experience.

  • Serve in an advanced capacity as a Student Conduct Hearing Officer for the University conduct system and render educational and corrective sanctions for violations of university policies.

Residential Behavior Case Management and Crisis Response

  • Review and process all incident reports and police reports related to residence hall students. Make decisions and direct staff response about appropriate course of action, response and adjudication of incidents. Collaborate with RLH professional staff to take corrective action to remedy procedural and reporting errors.

  • Coordinate department response to significant crisis situations through facilitation of Residence Life & Housing staff response to campus-wide weekday and evening serious crisis situations including those that are life-threatening by assuming campus-wide emergency 24-hour "on-call" responsibilities on a rotating basis and collaboration with the Student Conduct office to train Residence Life & Housing Staff and provide direction and support to staff responding to student issues both informally and through the University conduct system.

  • Respond to student and parent concerns and work with the Office of Student Conduct, the Counseling Center, and Health Services to address student needs that are beyond the Residence Life & Housing infrastructure. Coordinate behavior responses with the Dean of Students and/or Office of Student Conduct where appropriate. Support department responses to high-level crisis situations such as student death, major health and safety issues or contagious illness concerns.

  • Develop a student behavior follow up protocol and documentation to be carried out by the Assistant Directors and hold professional staff accountable to protocol. Work directly with the office of the Dean of Students to provide updates and comprehensive support to frequently documented residence hall students. Alert the Assistant Vice President for Residence Life and Housing and the Senior Associate Director for Residence Life in the event of repeated concerns. Serve on the Student Behavior Intervention Team.

Student Education and Advocacy

  • Develop and implement initiatives and strategies to develop strong, positive and safe communities in the residence halls. Offer guidance to staff in response to community challenges. Represent department on university and division wide committees designed to respond and update policies related to incidents of bias.

  • Work closely with the University Police Department and/or The Bias Related Prevention Team to address any concerns of bias and investigate violations to community standards that create a hostile climate for students in the residence halls.

  • Coordinate sexual assault prevention, alcohol and other drug education and other health and wellness education efforts for residence hall students with the Associate Director for Residential Education.

  • Work with the Associate Director of Operations to improve operational and administrative functions of daily residence hall management to enhance the student experience.

  • Identify and implement strategic initiatives identified in the department educational priority, strategic plan, and mission, vision, and values related to student support and advocacy.

Community and Staff Advocacy

  • Coordinate assessment to broadly analyze and to respond to student needs, chronic concerns, and challenges within the residence hall specifically addressing alcohol perspectives, sense of safety, residential conduct process, peer accountability, and sense of belonging.

  • Engage in annual facility review with Associate Director for Operations and in-hall professional staff to ensure an inclusive climate and space allocation encouraging academic success.

  • Assist in the recruitment and selection of all levels of department staff. Serve on search committees for positions in collaborating departments.

  • Perform other related duties as assigned.

SUNY Oswego works continuously to create an inclusive environment which respects, embraces, and promotes cultural safety, belonging, civil discourse, cultural humility, and other values and goals outlined in SUNY Oswego's Strategic Diversity and Inclusion Plan (https://ww1.oswego.edu/diversity/) . As such, the incumbent is expected to contribute to these efforts and possess communication and interpersonal skills necessary to engage effectively with an increasingly diverse community of students and colleagues.

Job Requirements:

Required Qualifications:

  • Master's degree in Higher Education, counseling, or related field.

  • 3-5 years of professional experience working with college students.

  • Strong knowledge of student development theory.

  • Experience in student support programs and services, crisis intervention techniques, and conflict resolution

  • Commitment to diversity, equity, and inclusion.

  • Effective interpersonal and communication skills.

Preferred Qualifications:

  • Experience serving on a Behavioral Intervention Team

  • Knowledge of residence life and student personnel administration; and conduct issues and practice.

  • Experience in emergency planning and response.

  • Ability to work effectively with a wide range of constituencies in a diverse community.

  • Ability to analyze problems and strategically develop and communicate creative solutions to complex issues.

  • Ability to develop, plan, and implement short and long-range goals.

  • Skills in organization, coordination and oversight of multiple priorities.

At SUNY Oswego we value the diversity found in each member of our campus community and strive to create a community where that diversity is embraced and enhanced. Recognizing the strength of diversity, our mission is to foster an environment which respects, embraces and promotes cultural competence, civil discourse and active engagement in developing an inclusive and vibrant community of scholars who act as transformational agents of change and responsible citizens of the world. For more information see SUNY Oswego's Strategic Diversity and Inclusion Plan (https://ww1.oswego.edu/diversity/) .

As a candidate seeking consideration you are asked to submit a separate statement specifically addressing how your commitment to diversity, equity and inclusion has been evidenced in your career experience and professional activity, and/or community service (volunteer work, etc.), and/or professional development. (Please see Application Instructions)

Additional Information:

Oswego is committed to enhancing its diversity. SUNY Oswego is an Affirmative Action/Equal Opportunity Employer and is actively engaged in recruiting, supporting, and fostering a diverse community of outstanding faculty, staff and students. We encourage applications from qualified applicants regardless of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim SUNY status, or criminal conviction. Please click here (https://www.oswego.edu/human-resources/non-discrimination-policy) to see our full non-discrimination policy.

In accordance with USCIS regulations, successful applicants must be legally able to work in the United States per the Immigration Reform and Control Act of 1986.

Requests for reasonable accommodations of a disability during the application and/or interview process should be made to the Human Resources Office by calling 315-312-2230 or emailing hr@oswego.edu.

For Campus Safety information, please click here (https://www.oswego.edu/police/annual-report) to see the Annual Security and Fire Report (Clery).

SUNY Oswego is a smoke free/tobacco/e-cigarette free campus. Click here (https://www.oswego.edu/human-resources/sites/human-resources/files/tobacco_smoke_free_policy_final.pdf) for further policy details, including education and cessation resources.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Office of Employee Relations at (518) 474-6988 or via email at info@oer.ny.gov.

Search Chair:

Meghan Henley at meghan.henley@oswego.edu

Visa sponsorship is not available for this position.

Background checks will be conducted for finalists.

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