Home Care Administrator

Job Details

Job Location

Oshkosh Office - Oshkosh, WI

Position Type

Full Time

Description

The Home Care Administrator oversees the day-to-day operations of the Home Care Division. They carry out responsibilities in the following functional areas: staff management, organizational growth, strategic planning and development, quality assurance, and compliance will Federal and State laws and regulations.

Essential Functions and Desired Outcomes

• Effectively build organizational and staff capacity, developing a top-notch workforce and the processes that ensure the organization runs efficiently and successfully.

• Develop and maintain a competitive advantage through anticipation of future strengths, weaknesses, opportunities, threats, trends and consequences and incorporate them into the organizational strategic plan.

• Be proactive and reactive (as necessary) to change, challenges, and situations in efforts to meet organizational needs.

• Understand fully the Members and their Funding Source. Develop, coordinate, and monitor each Member’s case, considering the Cost and Effectiveness in managing the Member’s case, while at the same time, make appropriate decisions to meet the each Member’s Needs.

• Make suggestions to the Executive Team in efforts to better the organizations position in the market.

• Create continuity, quality, and safety of services delivered in compliance with Federal and State laws, regulations and company policies.

• Responsible for the planning, development, implementation, and evaluation of services provided by Home Care.

• Monitor profit and loss performance of Home Care operations, develop and manage annual budgets and perform periodic cost and productivity analyses.

• Grow the companies Family & Friends program to include clients and caregivers with various demographics.

• Work with Human Resources in the recruitment and hiring process of Personal Care Worker’s and Community Support Providers to meet Member and staffing needs.

• Cross-sell agency services to all referrals as appropriate to increase Member base and company profits.

• Assure programs and services conform to company financial objectives by implementing contract specifications, developing and negotiating annual budget proposals and evaluating client satisfaction.

• Develop and implement clear and measurable short and long term goals, operating procedures, and business plans to achieve the company’s strategic goals.

• Report financial status of programs, conduct feasibility studies, recommend and implement fee schedules, monitor revenue and expenditure trends.

• Establish standards to meet quality assurance outcomes, on-site inspections, surveys, medical reviews, and medical audits.