Job Description

Work Arrangement: This position is classified as a Hybrid position.

At General Motors, we envision a future characterized by zero crashes, zero emissions, and zero congestion. We are pioneering the next generation of vehicle compute platforms, revolutionizing automotive software development, and integrating seamless connections between cloud and edge resources. Join us as we lead the way towards a sustainable and safe automotive future.

We are seeking a talented Senior Technical Lead with expertise in OpenTelemetry and the Open Agent Management Protocol (OpAMP) for remote agent configuration.

The Role

As a Senior Technical Lead specializing in OpenTelemetry and OpAMP, you will spearhead our efforts to integrate and optimize observability frameworks, managing the remote configuration of agents across multiple environments. This role requires a deep understanding of OpenTelemetry's capabilities and best practices in implementing scalable, robust observability solutions, along with a strong focus on the control plane for remote configuration. Your expertise will guide the development and enhancement of our observability infrastructure (embedded and back-office), ensuring it meets the complex demands of modern software architectures. This role is a technical individual contributor role that will require both technical leadership and software development. This role will report to the Director of Data Engineering.

What You’ll Do

• Lead OpenTelemetry Implementation : Design and oversee the implementation of OpenTelemetry and OpAMP across diverse software ecosystems to enhance observability and data collection.

• Architecture Design : Develop scalable and efficient observability architectures that integrate seamlessly with existing and new systems, utilizing OpenTelemetry and OpAMP for comprehensive visibility and control.

• Data Management Strategy : Establish data management strategies that optimize the collection, storage, and analysis of telemetry data, ensuring data accuracy and utility.

• Tool Integration and Customization : Integrate OpenTelemetry with other monitoring tools and platforms, customizing solutions to meet specific organizational needs, and manage the remote configuration of agents through OpAMP.

• Training and Documentation : Develop comprehensive documentation on the observability frameworks and conduct training sessions for technical teams to enhance their understanding and use of OpenTelemetry and OpAMP.

• Collaborative Development : Work closely with development teams to incorporate observability into the software development life cycle, enhancing code quality and system resilience.

• Innovation and Research : Stay abreast of advancements in observability technologies, particularly OpenTelemetry and OpAMP, to continuously improve and innovate our observability solutions.

Additional Job Description

Your Skills & Abilities (Required Qualifications)

• Master’s degree in Computer Science, Software Engineering, or a related field.

• Minimum of 10 years of experience in software development or systems architecture, with a focus on observability.

• Proven expertise in implementing OpenTelemetry in large-scale environments.

• Experience with agent control, OpAMP, and control plane architectures

• Strong programming skills in multiple languages (C/C++, Java, Python, Go, RUST, etc.).

• Experience with cloud platforms (AWS, Azure, GCP) and their monitoring tools.

• In-depth understanding of software development methodologies and lifecycle.

• Knowledge of CI/CD processes and tools.

What Can Give You a Competitive Edge (Preferred Qualifications)

• Master’s degree in a relevant technical field.

• Certifications in cloud technologies and observability frameworks.

• Experience with containerization and orchestration technologies (Docker, Kubernetes).

• Strong leadership skills and experience managing cross-functional teams.

• Excellent problem-solving, organizational, and communication skills.

This position offers the chance to lead in the deployment and refinement of state-of-the-art observability frameworks, contributing significantly to the operational excellence and innovation of our company. If you have a passion for OpenTelemetry, OAMP, and a commitment to enhancing software observability and control, we encourage you to apply and help shape the future of digital operations.

Benefits Overview

The goal of the General Motors of Canada total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan currently includes the following benefits, in addition to many others:

• Paid time off including vacation days, holidays, and supplemental benefits for pregnancy, parental and adoption leave;

• Healthcare, dental, and vision benefits;

• Life insurance plans to cover you and your family;

• Company and matching contributions to a Defined Contribution Pension plan to help you save for retirement;

• GM Vehicle Purchase Plan for you, your family and friends.

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About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statement

Accommodation is available for applicants with disabilities. Should you be contacted by General Motors of Canada, please advise if you require accommodation. General Motors of Canada values diversity and is an equal opportunity employer.

We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about:

Our Company (https://search-careers.gm.com/en/working-at-gm/)

Our Culture

How we hire​​​​​​​ (https://search-careers.gm.com/en/how-we-hire/)

Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility.

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The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.