... ** Strong commitment to high-quality customer service Qualifications: **BS in ...

... satisfaction by measuring group performance against quality and productivity Implement and communicate ...

... Industry Units (GIU) by identifying areas for improvement, maintaining quality standards, and improving the ... customer contacts by measuring both the quality and accuracy of information provided, adherence to outlined ...

... simultaneously without reducing quality · Self driven, motivated, Pro-active, well organized and a ... effectively as possible. This position will also participate in projects that enhance the quality or ...

... customer cases where and when required. Review urgent and critical incidents for quality. Queue reviews with engineers to ensure quality and efficiency of support. Report high visibility cases ...