Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybrid capacity, contributing from the workplace a minimum of three days per week. There are also roles that require being on-site full time. Limited remote opportunities may be available within specific departments. You’ll learn more about this during the recruitment process.

JOB SUMMARY:

Responsible for the management and strategies of Technical Entertainment in an assigned discipline. Duties include planning and directing job assignments for live shows, events and guest-experiences from concept through installation, operation, strike and restock. Develops overall plans to ensure show quality of entertainment offerings and staffing strategies and career paths for their reports.

MAJOR RESPONSIBILITIES:

• Accountable for the technical development and execution for all assigned projects assuring that it meets Universal Orlando Entertainment standards. Oversee all the planning of events, shows and guest experiences partnering with Production Management and Show Direction to meet budgets, creative intent and scheduled timelines. Develop overall strategy for technical entertainment within venues, events and guest experience as it pertains to technician responsibilities as well as management duties.

• Manage the priorities, workflow, scheduling, estimating and quality control of technical inventory control, maintenance, facility upkeep, discipline classes. Conduct Technical Reviews of Events and Marquee Programs addressing notes and communicating back to the teams involved.

  Communicates and ensures that their teams are following Universal Orlando Resorts company and department initiatives, direction and compliance. Creating a plan and process for the team to adhere and apply these into the job duties, installations and operations of entertainment offerings.

• Allocate resources and personnel for assigned projects by attracting, developing and retaining top talent. Create training programs for the technical discipline assigned to the Senior Manager.

• Responsible for communicating and partnering with interdepartmental teams any impacts from the technical installs to areas in the park both front of house and back of house. Collaborating on solutions that affect those areas.

• Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.

• Performs other duties as assigned.

  EDUCATION:

• Bachelor’s degree from a four year college or university in Theatrical Technical Disciplines, Engineering, Trades, Theatre Management or equivalent experience within the Entertainment industry

  EXPERIENCE:

• Professional Technical Theatrical Industry management experience required.

• 7+ years cumulative experience in Technical Entertainment Discipline Management including but not limited to Audio, Video, Lighting, SPFX, Rigging, Show Control, Stage Shows and Concerts

  Your talent, skills and experience will be rewarded with a competitive compensation package.

  Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

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