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NBC Universal Lead Specialist, Laundry Services - Epic Universe in Orlando, Florida

JOB SUMMARY:

Provides Universal Way Service Standards in cleaning, drying, and pressing Wardrobe for Team Members. Transport linens from various on-site locations to and from Laundry driving a box truck. Maintains a clean work area, cleans garments, and ensures proper tracking of garments being cleaned. Ensures quality garments are show ready for our guests. Will be operating multiple commercial grade laundry machines to include presses, oversized washers, steam tunnels, automated conveyor systems, laundry computer tracking software.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Transport linens and other items to and from Laundry and on-site and off-site locations, operating a box truck.

  • Provides work direction to Team Members. Communicates performance, behavior standards, and expectations; provides feedback for recognition and performance improvement.

  • Ensures Quality, Sorting, and Staging are following all Wardrobe SOP guidelines set forth by management. Informs Team Members of current and new company policies and procedures.

  • Ensures computerized garment tracking system is operational daily.

  • Ensures all dryer filters, washer filters, presses, steam filters, sweep, dust, empty trash at end of shift. Ensures all machines are working properly and that staffing levels are appropriate.

  • Assists in training new and current Team Members. Captures written behaviors using the Lead Observation Report.

  • Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.

  • Perform other duties as assigned.

    CERTIFICATIONS, LICENSES, REGISTRATIONS:

Valid Florida Driver's license required.

EDUCATION:

High school degree or GED is preferred.

EXPERIENCE:

2+ years’ experience using commercial laundry machines preferred; or equivalent combination of education and experience. Experience operating a truck and/or forklift preferred.

ADDITIONAL INFORMATION:

Responsible for the laundry services facility to include using a computerized inventory system, commercial laundry equipment. Will be required to drive a box truck and transport linens to and from on-site and off-site locations.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

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Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2024 Universal Studios. All rights reserved. EOE

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