Description

We are offering a long term contract employment opportunity for a Customer Service Representative in Oregon City, Oregon. This role will be primarily focused on conducting assessments over the phone, managing a high volume of calls, and providing empathetic listening and creative problem-solving skills to individuals.

Responsibilities:

• Conducting assessments via phone and managing high call volumes.

• Ensuring strict confidentiality, detail oriented boundaries, and ethics in all interactions.

• Applying empathetic listening and creative problem-solving skills to assist individuals.

• Coordinating with multiple community partners for effective service delivery.

• Maintaining accurate records of customer information.

• Resolving customer inquiries and monitoring customer accounts for appropriate action..

• Performing administrative tasks such as answering a multi-line phone system and data entry.

Requirements

• 2+ years of proven experience in Customer Service is required

• Must possess strong typing skills with a speed between 45 - 60 WPM

• Previous experience in Account Management is necessary

• Experience in providing Administrative Assistance is essential

• Ability to handle Answering Multi-Line Phone System is needed

• Proficiency in Microsoft Office Suites is a must

TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .