Coordinator, COE/Internal Ops

Description

The Internal Operations Coordinator will assist and assume accountability for the operational effectiveness of Sales and Merchandising programs for our Clients.

Responsibilities

• Maintain Master Database for reporting and store lists

• Online set-up of data collection questionnaire and deployment for Retail Field Teams

• Manage all questionnaire changes and work directly with Client Service Team (CST) to manage timeline of implementation

• Perform quality assurance audits and update data entries if required

• Create and/or maintain Weekly/Monthly Excel reports for various teams and clients; identify challengers, alert program leaders in a timely manner and explain/correct the variances as necessary

• Respond to and resolve issues in a timely manner, balancing customer satisfaction, quality and relevance

• Partner with Client Service Team (CST) and Shared Services Departments as required

• Develop and share Best Practices (templates/analyses/methodologies)

• Perform other administrative duties as assigned by management

Qualifications

Requirements

• Must have a valid work permit for a one year minimum from start date of employment if a work permit is required

• Advanced working knowledge of Microsoft Excel

• Live Excel assessment will be conducted

• Experience in a retail or merchandising environment would be a plus

• High school diploma or general education degree (GED) preferred

Why Acosta?

Acosta gives you the opportunity to work with the world’s most beloved brands that you know and use every day. Every employee is given the keys to charter new ground as they collectively live in the moment of building experiences together. We are a cast of diverse, yet like-minded individuals and we believe in taking risks, creating shared experiences not just for our clients, but for each other to guarantee we’re making the next chapter of everyone’s story the most memorable one yet.

Acosta/Mosaic North America is an Equal Opportunity Employe

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business.

We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs, to the extent required by law

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Job Professional (non-management)

Primary Location CA-ON-Ontario

Shift Day Job

Job Posting Feb 14, 2024, 4:29:59 PM

Schedule Full-time

Job Type Standard

Job Number: 1072302xCEOIO