Position Title: Housekeeping Manager

Department: Operations

Reports To: Director of Operations

Classification: Salaried – Exempt

Compensation: Annual Salary of $74,000

Position Summary: The Toyota Arena is a breath-taking venue managed by ASM, one of the world’s largest property management companies is seeking a Housekeeping Manager. The Housekeeping Manager works alongside all Housekeeping Attendants to ensure the cleanliness of the Toyota Arena.

Essential Functions:

• Oversee a dedicated housekeeping team to ensure the comfort and safety of guests, while helping meet and exceed business goals.

• Create an environment that is safe and engaging.

• Lead a diverse team by modeling the way, by empowering, and coaching throughout the employment lifecycle.

• Ensure financial goals are met through budget development and oversight.

• Protect the brand and assets by ensuring that programs are smoothly implemented and compliant.

• Schedules staff appropriately according to event requirements.

• Maintains appropriate inventory of supplies and meets with vendors to evaluate their product.

• Tours the facility to ensure cleanliness.

• Performs other duties as assigned.

Experience/Training/Education:

Required:

• High School Diploma or GED.

• Three or more years’ housekeeping management experience.

• One to two years supervisory experience.

• 2 or more years' Venue Events Experience (i.e., Arena, Stadium, Convention Center etc.)

• Bilingual in Spanish is desirable.

License/Certificate:

Valid California Driver’s License.

Knowledge/Abilities/Skills:

• Microsoft Word and Excel proficiency is required.

• Basic staffing requirements and scheduling.

• Various cleaning techniques (floors, windows, restrooms, etc.) and timing standards for said techniques.

• Cleaning chemicals.

Ability to:

• Communicate effectively both verbally and in writing.

• Establish and maintain effective working relationships with clients, employees, peers, and the public.

• Be detail oriented.

• Be organized to plan coverage around events.

• Endure heights.

Skill to:

• Operate modern office equipment, including computer, fax, phone, and copy machine.

• Operate a motor vehicle.

• Operate radio devices.

• Operate housekeeping equipment, scrubbers (riding or walk behind), extractors, vacuums, etc.)

Physical and Environmental Requirements:

This position requires standing and walking for prolonged periods of time; must be able to lift more than 25 lbs., bending, and stooping may be required; subject to working around various cleaning chemicals. Irregular hours may be required.

Our team members are at the heart of everything we do. As extraordinary professionals, we work together to provide the world-class guest service for which the Toyota Arena is known. The diverse backgrounds and experiences of our Team Members also great guest experiences begin with Team Members who feel appreciated, valued and respected. That is what you can expect at the Toyota Arena, where we have created a culture of excellence, continuous improvement that helps Team Members reach their full potential. Our goal is to hire people who share our passion for hospitality and want to further their careers and make ASM a great place to work and to build a rewarding career.

Note

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Recruiter- Wendy Canahui

ASM Global - Convention Center

2000 E. Convention Center way

Ontario, CA. 91764

Applicants that need reasonable accommodations to complete the application process may contact 909-937-3013

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.