Location: oneonta, NY Category: Maintenance, Clerical and Other Posted On: Wed Nov 6 2024 Job Description:

TITLE: Office Assistant 1 (Keyboarding) - NY HELPS

LOCATION: Office of Student Experience

UNIT: CSEA Administrative

CLASS: Competitive*

HELPS CLASS: Non-Competitive

SALARY: Grade 6 - $35,177

DATE POSTED: 11/6/2024

POST UNTIL: 11/21/2024

Department Description:

The focus of the Office of Student Experience is on all facets of assisting new and returning students to the campus community through creating a supportive community that fosters student success and persistence. The office offers a wide array of resources for students including one-on-one mentoring, programming, and individualized outreach. To learn more about the University and the Department, please visit https://suny.oneonta.edu/ and https://suny.oneonta.edu/office-student-success.

Job Description:

• Manage administrative aspects of the office.

• Provide support for office functions including but not limited to first year, sophomore, junior, transfer students and families.

• Supervise the federal work study students.

• Organize and manage the office inventory both electronically and physically.

  Job Requirements:

Minimum Qualifications:

Competitive Qualifications:

Eligible for reassignment, transfer, reachable for appointment from the appropriate eligible list or must meet the following minimum qualifications:

The successful candidate must be reachable on the full-time, permanent Civil Service list for Office Assistant 1 (Keyboarding), have held the permanent title of Office Assistant 1 (Keyboarding) in the past or be eligible to transfer into the title.

Non-Competitive Qualifications:

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).* To be considered for appointment through NY HELPS, candidates must meet the open- competitive minimum qualifications for this position.

There are no minimum education or experience requirements for this position. However, prior to appointment, candidates will be required to pass a keyboarding test that demonstrates ability to enter text at a rate of at least 30 words per minute with at least 96% accuracy.

Preferred Qualifications:

• Demonstrated ability to provide excellent customer service in person, on the phone, and via email to students and their families.

• Experience with Microsoft 360 Suite.

• Experience working in a student-focused environment.

• Demonstrated ability to adapt to a changing environment and handle multiple priorities.

• Experience working with and serving diverse populations.

  Additional Information:

This is a contigent, permanent position.

*For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.

At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the NYS Office of Employee Relations at (518) 474-6988 or via email at info@oer.ny.gov.