Job Information
The Arc Otsego Human Resource Coordinator in Oneonta, New York
Human Resource Coordinator
The following represents the areas of responsibilities in their functional areas:
HR Administration:
· Responsible for all aspects for up-to-date and compliant file management, to ensure that the Agency provides the utmost level of confidentiality and document retention, utilizing regulatory and OPWDD file retention/destruction guidelines.
· Create and file all required reporting data; for annual EEO reporting, monthly, quarterly, and annual compliance requests; weekly, monthly, quarterly HRC reporting; annual benefits open enrollment and other departmental reporting requirements.
· Provide services and support related to on-site fingerprinting services and other necessary administrative services - such as notary and administrative coverage within the department, when needed.
· Recommend, develop, and maintain human resources database(s), computer software systems and manual filing systems for human resources data.
· Provide assistance and follow-up on requests pertaining to company policies, procedures, and documentation.
· Responsible for routine audit of all regulatory posting requirements for all agency locations.
Benefits Administration:
· Become well-versed in the eligibility, structure, and administration of all employee benefits.
· Reconciles monthly benefit statements for payment to vendors.
· Responsible for understanding how and what Agency data feeds transmit to our benefit vendors and how our vendors interact with the data, to be able to efficiently audit the accuracy of the transmissions and troubleshoot issues if they arise.
· Act as data entry liaison for annual benefit open enrollment.
· Administer the COBRA process in its entirety, including tracking eligibility, issuance of required correspondence, billing and payments and record upkeep.
· Provide periodic representation in New Employee Orientation (NEO), by discussing new hire data processing procedures, agency benefit programs, etc.
Human Resources Information Systems (HRIS):
· Become confident and knowledgeable with all facets of employee data and earn status of a Datis 'power user' (expert in the functionality of all employee data entry and reporting in the HR spectrum).
· Gain the ability to successfully run all reports in the area of employee data - recruiting, compensation, benefits, payroll - and accurately provide for all data requests within and outside the HR department in a timely manner.
Recruiting & Staffing:
· Maintain and review receipt of all viable applications/resumes submitted by candidates and distribute to appropriate parties for further review and/or actions for job placement.
· Provide weekly staffing updates to appropriate management to facilitate recruiting/new hire process.
Payroll:
· Partner with the Business Office to successfully process weekly payroll tasks, such as creating and distributing routine new hire/termination reports and confirm additional information needed, such as PTO payout information, benefits/cobra billing, etc.
Employee Relations:
· Advise employees through various HR processes and answer general questions about policies and procedures and refer employees to other appropriate parties and document sources, when necessary.
· Assist with the process of developing a human resources module to enhance the current NEO schedule, by reviewing the current process of new employee orientation, recommending areas of improvement and suggestions for development of the orientation.
Other duties may be assigned. In addition, the HR Coordinator will attend all required training, staff development programs and committees and/or meetings as required by the agency and/or State and Federal regulations.
This position requires a three week notice of voluntary resignation.
III. SUPERVISORY RESPONSIBILITY
This position has no supervisory responsibilities.
IV. QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Adaptability- Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent change, delays, or unexpected events. Changes approach/method to best fit the situation.
Attendance/Punctuality- Is consistently at work and on time. Ensures work responsibilities are covered when absent.
Cost Consciousness- Conserves organizational resources.
Customer Service- Manages difficult or emotional situations; Responds promptly to needs; Solicits feedback to improve service; Responds to requests for assistance; Meets commitments.
Dependability- Follows instructions, responds to management direction; Takes responsibility for own actions. Completes tasks on time or notifies appropriate person with an alternate plan.
Design- Demonstrates attention to detail.
Diversity- Shows respect and sensitivity for cultural differences. Promotes a harassment-free environment.
Ethics- Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Flexibility- Perform work on multiple concurrent tasks with frequent interruptions.
Initiative- Seeks increased responsibilities; Asks for and offers help when needed. Prioritizes tasks to meet agency needs.
- Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work.
Interpersonal Skills- Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Judgment- Exhibits sound judgment. Includes appropriate people in decision-making process.
Motivation- Measures self against standard of excellence. Demonstrates persistence and overcomes obstacles.
Oral Communication- Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; responds well to questions.
Organizational Support- Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values.
Planning/Organizing- Prioritizes/plans work activities; Uses time efficiently; Organizes schedules.
Problem Solving- Identifies and resolves problems in a timely manner; Works well in team problem solving situations; Uses reason even when dealing with emotional topics.
Professionalism- Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Quality- Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own work to ensure quality.
Quantity- Completes work in timely manner.
Safety and Security- Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.
Teamwork- Exhibits objectivity and openness to others' views; Gives and welcomes feedback. Contributes to building a positive team spirit; Supports everyone's efforts to succeed.
Technical Skills-Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
Written Communication- Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively. Able to read and interpret written information.
EDUCATION and/or EXPERIENCE
Associate degree (A.A) or equivalent preferred with a minimum of three (3) year of experience in Human Resources/Benefits processes and administration environment, or a combination of education and experience that in the opinion of the reviewing agency that meets the standards of the department.
REASONING SKILLS
To perform the job successfully, an individual must be able to demonstrate the following competencies: Sound decision making and judgment, interpersonal skills, planning/organizing, strategic thinking, time management and delegating. The ability to work independently in multiple settings. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write reports/correspondence and good communication and writing skills.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide using whole numbers, common fractions and decimals. Ability to compute rate, ratio, and percentage and to draw and interpret bar or line graphs.
COMPUTER SKILLS
Must be knowledgeable about Internet software, Microsoft Office components including Word, Office, Excel and PowerPoint. Knowledge of or the demonstrated ability to learn Human Resource systems.
CERTIFICATIONS, LICENSES, REGISTRATIONS
Must possess a valid NYS driver's license and an acceptable driving record. Successful completion of all required agency training.
INDEPENDENT JUDGMENT REQUIRED
Able to analyze and resolve routine human resource issues of moderate scope using independent judgment. Ability to prioritize work and keep detailed, accurate, confidential information. Ability to define problems, collect data, establish facts, and draw conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Requires discretion and independent judgment in the interpretation of approved policies and methods in relation to personnel on a day-to-day basis for all employees with long- and short-term implications and actively involved with administration in making recommendations for personnel policies and procedures.
INTERPERSONAL SKILLS REQUIRED
Very high degree of interpersonal skills to establish and maintain effective working relationships with employees and the public, including tact to handle sensitive matters. Must be able to deal with personnel matters in a confidential, objective, professional manner.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physically able to bend/stoop, squat, push/pull, reach above/below shoulder level.
Regularly required to sit for long periods of time, walk and stand.
Talk or hear both in person and by telephone.
Must be able to independently lift and/or transfer, push or pull up to 50 lbs.
Must have adequate vision, speaking and hearing ability.
Specific vision abilities required include close vision, color vision, and ability to adjust focus.
Use hands respectively to finger, handle, feel or operate office equipment.
V. EXPECTATIONS
Treat everyone with respect and dignity.
Maintain acceptable attendance and punctuality in accordance with The Arc Otsego's standards.
Adhere to all policies and practices in place at The Arc Otsego.
VI. WORK ENVIRONMENT
The work environment characteristics described here are representative of that an employee comes across while performing the essential functions of this job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.
Located in a busy, open area meeting people on a regular basis.
Works with household cleaning solutions.
Possible exposure to dust, fumes, odor, loud noise and toxic or caustic chemicals.
Moderate noise: 85-95% of work is performed indoors, 5-15% outdoors.
Works with office equipment.
Wear proper Personal Protective Equipment at all times.
Responsibilities occasionally may require an adjusted work schedule including overtime.