This is a job for an IT Operations Automation Engineer/Developer II position with the company located in Olive Branch, MS area.

Job Summary: Individuals within the IT Infrastructure Automation team have a responsibility to deliver robust, scalable, and innovative solutions to improve day-to-day operations, efficiencies, and incident enrichment to their stakeholders and the business.

IT infrastructure automation engineer is expected to lead collaborative discussions with stakeholders to guarantee that customer's needs are fully met and, preferably, exceeded. Members of this team are expected to proactively analyze trends to determine future opportunities to support team and business objectives.

Responsibilities: Be able to provide end-to-end automations from the requirement gathering/discovery phase to production roll-out. This is a relatively new team so you will be involved in helping set the team strategy and creating best practices. Develop using industry best practices adhering to internal standards. Provide technical insight during design and development stages. Clearly communicate project status, risks, challenges with stakeholders; Present stakeholders with iterative demonstrations to show development progress. Leverage experience to bridge the knowledge gap between the technical and non-technical. Build solutions that 'fail gracefully' when encountering unexpected errors. Resolve defects and other performance problems discovered in testing. Support UAT and rollout phases. Work within project planning constraints, communicating any identified project risks and issues to the project manager/manager accordingly and providing inputs to the change control process.  

Qualifications: Typically requires 2+ years of experience in developing, maintaining, and supporting automation. At least 2 years of hands-on Python experience. Experience with Ansible Engine, REST API, or Kubernetes strongly desired. At least 2 years of hands-on experience with 2 or more of the following: Javascript,SQL, PowerShell, and Ansible. Familiar with ServiceNow and xMatters. Familiar with SDLC, SAFe and Agile methodologies. Demonstrates in-depth knowledge of a broad range of hardware and software products. Experience technically leading teams -- advantage. Bachelor's degree or technical institute degree/certificate in a relevant field or equivalent work experience. Good analytical, conceptual, and problem-solving skills to evaluate business problems and apply knowledge to identify appropriate solutions. Ability to work in a dynamic and multidiscipline team, learn and apply new skills and techniques to respond to business needs. Ability to communicate in English effectively both orally and in writing. Strong teamwork and interpersonal skills. Good knowledge of IT and passion to automate it all, motivated to constantly be up to date with the newest technologies and proactively bring ideas to the table. Proactiveness and collaboration. Be open for change and drive/support initiatives to improve existing processes.

Equal Opportunity Employer -- minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.