... . Analyzes, troubleshoots and resolves issues with IT infrastructure including user systems, servers, storage ... experience in IT supplies/logistics, customer service, production, data entry, computer operations ...

... specialists. Interviews user to collect information about problem and leads user through diagnostic ... , isolation, resolution and follow-up for routine user problems, referring more complex problems to ...

... testing and test plan development and develop software user manuals. **Responsibilities ... experience in C++ programming Ability to build and maintain effective working relationships with fellow ...