The Storage team is responsible for all storage infrastructure in Paycom’s datacenters hosting all internal business operations as well as Paycom’s internally developed application. The role of Storage Administrator is to maintain the storage environment by devising strategies for data storage, developing and installing storage systems and backups, identifying errors and inconsistencies, troubleshooting, and performing regular maintenance checks to ensure the efficiency and security of storage systems. Furthermore, as a Storage Administrator, you will collaborate with other IT teams in the architecture, configuration, and maintenance of all storage related system infrastructure projects, tools and processes, as well as participate in troubleshooting, remediation, and documentation.

RESPONSIBILITIES

• Assist the team in the architecture planning and design of new storage array implementations and processes

• Configure and tune systems for best performance, following vendor or industry best practice guidelines

• Work support tickets, projects and tasks assigned to the Storage Infrastructure team

• Monitor system performance and logs and provide reports for management’s awareness into the technical health of Paycom’s infrastructure

• Develop team documentation for day to day duties and gained team knowledge

• Keep systems properly configured, updated, healthy, hardened and scaled to meet the needs of the business

• Work with various technology teams to pro-actively evaluate DR plans, backup requirements, and failover procedures

• Participates in on-call rotation responding to incidents and escalations as needed

Qualifications

Education/Certification:

• Bachelor’s Degree

Experience:

• 2+ years of professional IT experience

• Ability to write technical design and build documentation for all aspects of Storage and Backup Infrastructure

Skills/Abilities:

• Basic knowledge of storage concepts such as RAID technology, tiering, replication, snapshots

• Basic knowledge of enterprise storage systems and protocols (SMB/CIFS/NFS/iSCSI)

• Working knowledge of Windows or Linux OS

• Excellent oral and written communication skills or strong interpersonal skills

• Strong focus on quality and customer service

• Must be able to prioritize work

• Strong analytical and practical problem-solving skills

PREFERRED QUALIFICATIONS

Education/Certification:

• Bachelor’s Degree in MIS, Info Sys, Computer Science or related fields

• VMware VCP

• Microsoft MTA

• CompTIA A+/Network+/ITF+

Experience:

• Experience with SAN and NAS appliances

• Experience in system monitoring tools and techniques

• Data copy or replication tools such as robocopy/rsync/emcopy/etc

• Monitoring hardware and performance metrics

Skills/Abilities:

• Knowledge of virtualization technologies such as VMware vCenter/ESXi

• Knowledge of security, networking and firewall components

• Using a log aggregation tool, such as Splunk, for troubleshooting and reporting

• Knowledge of blade server hardware, such as UCS

Paycom is an equal opportunity employer and prohibits discrimination and harassment of any kind. Paycom makes employment decisions on the basis of business needs, job requirements, individual qualifications and merit. Paycom wants to have the best available people in every job. Therefore, Paycom does not permit its employees to harass, discriminate or retaliate against other employees or applicants because of race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status or any other consideration made unlawful by applicable laws. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. The Human Resources Department has overall responsibility for this policy and maintains reporting and monitoring procedures. Any questions or concerns should be referred to the Human Resources Department. **To learn more about Paycom's affirmative action policy, equal employment opportunity, or to request an accommodation - Click on the link to find more information:** paycom.com/careers/eeoc

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