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Federal Aviation Administration Medical Applications Specialist (QA/Training) in Oklahoma City, Oklahoma

Summary This position is within the FAA, Aviation Safety (AVS), Office of Aerospace Medicine (AAM), Civil Aerospace Medical Institute (CAMI), Aerospace Medical Certification Division (AAM-300), Medical Review and Appeals Branch (AAM-310). The Office of Aerospace Medicine develops and manages medical programs in support of Aviation Safety. Responsibilities Incumbent performs multiple, varying, and complex assignments under the minimal direction of a supervisor/manager. Applies experience and comprehensive subject matter knowledge of the regulatory guidance contained in the Federal Air Regulations, FAA medical and legal handbooks, policy orders, and managerial approved reference material required in the examination and processing of Applications for Airman Medical Certificates. Performs quality assurance duties and trainer responsibilities for the Medical Review and Appeals Branch (AAM-310). Responsible for training and providing continuing education to Legal Instruments Examiners and other employees involved in the examination of Applications for Airman Medical Certificates submitted to the FAA under Title 14 Part 67 Code of Federal Regulations. Acts as a contributing specialist assisting with the development and maintenance of a training curriculum for Legal Instruments Examiners and other employees involved in the examination of Applications for Airman Medical Certificates submitted to the FAA under Title 14 Part 67 Code of Federal Regulations. Develops and organizes training manuals, multimedia training aids, and other training/education materials to facilitate learning. Analyzes training needs to develop new training modules/programs and/or improve existing programs. Assists management in establishing and projecting a training budget. Performs quality/peer review of the work of Legal Instruments Examiners and other employees involved in the examination and processing of Applications for Airmen Medical Certificated using experience and advanced comprehensive knowledge of medical certification. Assures accuracy and adherence to the Federal Air Regulations, FAA medical and legal handbooks, policy orders, and managerial approved reference material. Analyzes data gathered during the quality/peer review process. Identifies error trends, deficiencies, and opportunities for process improvement. Develops a plan to improve deficiencies and eliminate errors. Reevaluates to determine if the improvement plan was effective in improving deficiencies and eliminating errors. Provides feedback and the corrective action required to the Legal Instruments Examiner and/or employees being peer reviewed. Examines, processes, and adjudicates applications for Airman Medical Certificates and any supporting medico-legal and privacy documents submitted to the Federal Aviation Administration (FAA) under Title 14 Part 67 Code of Federal Regulations with minimal supervision. After examining the medical application and supporting medico-legal information, independently makes a decision to either: a) issue a medical certificate with the appropriate restrictions and limitations, b) withdraw a Special Issuance Authorization, c) deny/disqualify the application for a medical certificate, d) request additional medico-legal information if needed to determine an applicant’s eligibility and qualifications, e) when required, elevate the casefile to a medical officer for review. Contacts are both internal and external. Internal contacts include managers and employees in various organizational units, major subdivisions, LOBs/SO to share information, provide training, data/or written analyses. External contacts include stakeholders in other federal agencies, other FAA offices and employees, aviation medical examiners, applicants for a medical certificate or their advocates, and members of congress to discuss routine matters such as explaining regulations and policies and developing project scenarios. Identifies, plans, and organizes available resources to accomplish assignments, projects, and other work activities. Makes optimal use of resources to complete activities within established schedules with minimal review using extensive knowledge and expertise. Develops and recommends approaches to address current and anticipated problems and issues. Works with managers and professionals to jointly solve problems. Requirements Conditions of Employment We are not accepting applications from noncitizens. Qualifications BASIC REQUIREMENTS To qualify for this position at the FV-I (FG/GS 13) level, you must demonstrate in your application that you possess at least one (1) year of specialized experience equivalent to FV-H (FG/GS 12) level. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position to be filled, and that is typically in or related to the work of the position to be filled. SPECIALIZED EXPERIENCE includes: experience teaching and/or delivering adult instruction; experience with public speaking and presentations; experience developing course curriculum or experience with ISO 9000, Six Sigma, or any other quality/process improvement techniques; medical experience reviewing documents in case files/medical records for completeness and accuracy; using a variety of legal or regulatory references for document verification; examine and adjudicate airman applications for medical certification. Applicants should provide examples of specialized experience in their work history. AND In addition to the minimum qualifications, the following has been determined to be a selective factor for this position. This means possession of this criterion is part of the minimum qualifications and is essential to perform the duties and responsibilities of this position. Applicants who do not possess this criterion are ineligible for further consideration. SELECTIVE PLACEMENT FACTOR (SPF): Candidates must demonstrate evidence of having skill in examining documents that denote the diagnosis and treatment of disease, injuries, and deformities and includes prescription and over-the-counter medicines and pharmaceuticals within their resume. Candidates who do not possess the SPF are rated ineligible/not qualified and will not receive further consideration for the position. IMPORTANT: Ensure that your work experience supports your Knowledge, Skills and Abilities (KSA) answers. Your answers and associated work experience will be evaluated further to validate whether the answers that you selected are appropriate. Education EDUCATION See Qualifications. KSA INFORMATION As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA. In lieu of providing a KSA narrative response in the text box listed below each Knowledge, Skills and Abilities (KSA); Leadership and Management Dimensions; and Other Factors in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate. Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA) or other factors listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or priority grouping and referred to the selecting official for consideration. Additional Information We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family. NOTES 1) Some, all, or none of the applicants may be interviewed. 2) Positions may be filled within AAM-310. 3) All applicants MUST apply online to receive consideration for this vacancy announcement. Faxed, mailed, or e-mailed applications cannot be accepted. 4) This position is covered by the FAA Core Compensation plan. Additional information about core compensation is available on the following website: https://www.faa.gov/jobs/working_here/benefits 5) Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job. 6) Additional information regarding living in Oklahoma can be found at www.abetterlifeokc.com 7) To confirm receipt of emailed documents, please contact Ryan Cappadony at ryan.cappadony@faa.gov. Links to Important Information: Locality Pay, COLA

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