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Mastercard
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O'Fallon, Missouri
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builds test code at unit level, service level, and integration level
to ensure code and functional ... customer-oriented
• Working knowledge of an Agile environment.
Mastercard is an inclusive equal
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Mastercard
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O'Fallon, Missouri
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feedback is reincorporated into the feature
• Works with internal teams and customer service to identify ... technology trends
• Using the Working Backwards method, decomposes business requirements and customer
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Mastercard
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O'Fallon, Missouri
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development process, and to proactively manage production and change activities to maximize customer ... align Product and Customer Focused priorities with Operational needs by providing continuous feedback
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Mastercard
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O'Fallon, Missouri
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· Provide excellent customer service to our business partners and customers
· Author in XML or markdown
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Mastercard
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O'Fallon, Missouri
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organization has team members in several locations throughout the world to provide superior customer service to ... Knowledge Base" tool and provides feedback for system improvements
Customer Service
• Provides
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Mastercard
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O'Fallon, Missouri
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knowledge transfer initiatives with all technical support staff ensuring the highest level of service for all end users. With a focus on customer service and fast resolution practices.
Knowledge
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Mastercard
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O'Fallon, Missouri
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to maximize customer experience, and increase the overall value of supported applications. Biz Ops ... .
Ultimately, the role of biz ops is to align Product and Customer Focused priorities with Operational needs
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Mastercard
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O'Fallon, Missouri
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development process, and to proactively manage production and change activities to maximize customer ... role of biz ops is to align Product and Customer Focused priorities with Operational needs. We
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Mastercard
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O'Fallon, Missouri
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global team within the Customer Delivery organization.
With a focus on new technology, products and ... to equip Customer Delivery to support and scale projects from customer onboarding, testing, launch
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Mastercard
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O'Fallon, Missouri
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key internal stakeholders to deliver profitable solutions based on customer feedback, competitive
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Mastercard
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O'Fallon, Missouri
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oversee the strategic design and delivery of our workplace experience, customer & employee engagement ... leaders within Mastercard and with our customer
• Experience working under pressure and managing
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Mastercard
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O'Fallon, Missouri
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development process, and to proactively manage production and change activities to maximize customer ... role of biz ops is to align Product and Customer Focused priorities with Operational needs. We
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Mastercard
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O'Fallon, Missouri
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Our Purpose
We work to connect and power an inclusive, digital economy that benefits ever
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Mastercard
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O'Fallon, Missouri
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work ethic
• Self-starter
• Demonstrates a customer service focus and positive attitude ... , and high quality service delivery.
Role:
• Administer the roll out of new Corporate Card and
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Mastercard
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O'Fallon, Missouri
...
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Overview
The Cryptographic Security Engineering team designs, builds and supports service platforms that ... solving.
The role – what we expect you to do day to day
• Be customer obsessed: Develop
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Mastercard
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O'Fallon, Missouri
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and industrializes the first- and second-line technology infrastructure and supports secure customer ... introduce capabilities through customer software, SAAS, vendor products, etc.
• Drive the architectural
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Mastercard
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O'Fallon, Missouri
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Engineering AI/ML, you will develop data & analytics solutions that power the Mastercard customer experience and customer management enablement. The challenge will be to create high-performance algorithms
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Mastercard
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O'Fallon, Missouri
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maintain operating system(s), such as Oracle Linux along with VMware to service customers.
• Complete ... troubleshooting required.
• Customer support and good communications skills are preferred.
• Ability to
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Mastercard
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O'Fallon, Missouri
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customer service focus.
• Participates in development and implementation of process improvements to ... the shared service center managing monthly close process. The ideal candidate will demonstrate the
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Mastercard
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O'Fallon, Missouri
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with a strong customer service focus.
• Participates in development and implementation of process ... service center managing monthly close process. The ideal candidate will demonstrate the ability to pivot
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Mastercard
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O'Fallon, Missouri
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looking for a Lead Cloud Software Engineer to drive our customer experience strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about the customer experience
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Mastercard
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O'Fallon, Missouri
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value added business analytic and reporting solutions to our diverse customer base. We work ... interact across multiple
organizational levels of internal and external customer groups.
• Strong
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Mastercard
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O'Fallon, Missouri
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the data strategy and governance with Commercial Data as Service program.
• Define, maintain and ... engineering teams to develop the quality product features to improve the customer experience.
• Data
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Mastercard
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O'Fallon, Missouri
...
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Our Service Delivery Team is a customer engagement platform empowering our global brands to forge ... organization with a focus on End-to-End Service Delivery, road mapping, dependency and risk management
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Mastercard
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O'Fallon, Missouri
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continuous process improvements for providing better service experience to internal and external customer ... existing OIs.
• Collaborate with key stakeholders such as the regional product delivery, Customer
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Mastercard
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O'Fallon, Missouri
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the largest shared service of the company, in terms of size of the data assets, the number of physical ... , service interactions, and policies.
o This includes identifying ways to make demonstrable progress in
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Mastercard
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O'Fallon, Missouri
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and customer experiences into features and functions that drive the platform/product roadmap ...
• Acts as the voice of the business customer and accountable for the platform services
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Mastercard
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O'Fallon, Missouri
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, including dependent services, service interactions, and policies.
• Take ownership to improve the customer experience of an entire set of user experiences sold as products.
• Contribute and lead Guild
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Mastercard
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O'Fallon, Missouri
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technologies to create secure, customer centric experiences.
We work to connect and power an inclusive ... :
• Responsible for developing inspiring platform/product visions/shared service, derived from business needs
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Mastercard
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O'Fallon, Missouri
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opportunities, and technology trends
• Decomposes business requirements and customer experiences into ...
• Elaborates end to end features with the customer impact in mind
• Acts as the voice of the business
...