Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Technical Program Manager II

Why is Mastercard for you?

Mastercard designs and builds the critical systems that power global commerce and connect billions of people everywhere to the vital goods and services they need every day. We are building a future that extends well beyond payments technology with cutting-edge products and services that solve hard and exciting challenges, across payments, open banking, cryptocurrencies, digital identity, large-scale data analysis and cyber security. Our technology builds trust and supports more than 300 million transactions every day across 210 countries and territories.

When you join Mastercard, you will work towards bringing more people everywhere into the digital economy: There can be no “left behind” and no “hard to reach”. Our teams are brought together by our common purpose and commitment to quality and innovation at scale. You will work side by side with leadership to overcome challenges together. Mastercard cultivates a culture of inclusion for all employees that values their individual strengths, views, and experiences. Follow your own path, with the flexibility to move between roles, teams and our global tech hubs. You can choose for yourself whether you want to become an expert, grow as a people manager, explore global markets, or learn entirely new skills.

Technology Strategy and Transformation (TST)

The Technology Strategy and Transformation (TST) team is responsible for defining the Mastercard Technology strategy and driving the program management to deliver it. In addition, the team drives continuous improvement across Technology with a focus on “ways of working”, tooling and technology upgrades, telemetry, and financial transparency as well as advanced analytics and AI.

We are looking for passionate people that want to help ‘connect the dots’ and shape the future of Mastercard as we lead through Technology. We are committed finding the best people for the job and enabling them to do their best work (e.g., hybrid working practices, role specific learning and development and mentorship). Join a rapidly growing team that is shaping what the next decade of Mastercard Technology will look like, and help us drive the execution of our core objectives:

• Define and communicate the Mastercard Technology strategy

• Enable strategy execution through program management, tooling, and technology

• Create financial, operational and performance telemetry to drive continuous improvement

• Leverage advanced analytics and AI to drive insights and enhance decisions

As a Program Manager on one of our teams, you may:

• Support the execution of multiple complex initiatives across geographies, in a coordinated way from inception through successful delivery

• Support program’s successful adoption of Jira cloud by providing best practice guidance, onboarding assistance, and owning issues to resolution.

• Work across multiple teams (may be cross-cutting across programs, business/engineering teams, and/or technologies or work may be vertically focused on a single program within a domain) to drive technology strategy alignment and partnership against complex objectives

• Proactively mobilizes, orchestrates, and accelerates complex initiatives with dependent organizations to ensure successful execution and completion

• Identify, collect, synthesize and communicate risks and blockers in a concise, accurate, and professional manner for senior leadership to ensure alignment based on evolving priorities

• Regularly define and review key success metrics for data-focused tracking and proactively seek out new and improved mechanisms for visibility ensuring your program stays aligned with organization objectives

All about you:

• Bachelor’s degree in software engineering, computer science, information technology or related discipline preferred, or equivalent work experience

• 1+ years of experience with Jira cloud as a user or administrator desired.

• Strong interest in technology, especially through a data-driven lens. Interest in the payments industry a plus

• Solid ownership and continuous improvement mindset and excited to work in a small, high-impact team

• Strong organization, communication, and project management skills

• True team player and able to build relationships with people and teams across the organization

• Comfortable working side by side with our leadership to solve exciting problems together

Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges

O'Fallon, Missouri: $75,000 - $125,000 USD