Lead a team of business analysts responsible for assessing, documenting, and improving business processes across multiple applications, with a focus on enhancing operational efficiency. The role supports usage, upgrades, application to business process, using various applications including but not limited to; EAB, Touchnet, PeopleSoft-Campus Solutions, and Watermark. Collaborate with cross-functional teams, including IT, operations, and management, to identify opportunities for process improvement and system enhancements. Oversee the analysis of business requirements, user needs, and application functionalities to develop effective solutions and recommendations. Provide guidance and mentorship to the business analyst team, fostering their professional growth and ensuring the quality of their work. Develop and maintain strong relationships with application vendors and stakeholders, ensuring effective communication and alignment of goals. Drive the development of comprehensive project plans, including scope, timelines, resource allocation, and deliverables, to successfully implement system changes and upgrades. Stay updated on industry trends and best practices related to the applications in use, leveraging this knowledge to drive continuous improvement. Monitor and assess the performance of applications, proactively identifying issues and collaborating with relevant teams to implement solutions. Prepare and present regular reports to senior management, outlining project progress, KPls, and recommendations for improvement. Act as a liaison between the business units and the technical teams, ensuring a clear understanding of requirements and effective translation into technical specifications. Provides, at minimum, weekly updates on all projects to leadership and coordinates escalations and planning with that office to ensure continuity and collaboration across all pillars and department.

MINIMUM EDUCATION: Bachelor's degree in Business Administration, Information Technology, Software Engineering, or a closely related field.

MINIMUM EXPERIENCE: Five (5) years' experience as a Business Analyst.

ALTERNATE EDUCATION: Master's degree in Business Administration, Information Technology, Software Engineering, or a closely related field.

ALTERNATE EXPERIENCE: Two (2) years' experience as a Business Analyst.

SPECIAL REQUIREMENTS: The five (5) or two (2) years' experience must include experience in driving design or review of test cases, process change requests, and manage a project's scope, acceptance, installation, and deployment of software applications. The experience must include experience with Technolutions Slate.

To apply, please email curriculum vitae and cover letter referencing job code #1180420 in the subject line to ATTN: Kimberly Campos, Assistant Director of Human Resources at

HR@utpb.edu

.