Central Operations Coordinator

Job Details

Level

Experienced

Job Location

Administration - OAKDALE, MN

Remote Type

N/A

Position Type

Full Time

Education Level

Not Specified

Salary Range

Undisclosed

Travel Percentage

Undisclosed

Job Shift

Undisclosed

Job Category

Health Care

Join a compassionate team at St. Croix Hospice while gaining a career that matters. The Central Operations Coordinator is responsible for various components of central operations functions. These are centralized functions providing support to our multi-state branch offices including tasks related to back-office workflow, medical records, patient equipment and supplies, commercial insurance verification and contracting and more.

Essential Job Functions and Responsibilities

• Process overall back-office workflow

• Commercial insurance contracting, verifications, and authorizations

• Work the monthly bill hold items including:

• Certification of Terminal Illness (CTI)

• hospice transaction form

• Unverified Visits

• F2F

• others as necessary.

• Initiation and follow up of one-time treatment contracts

• Explanation of Benefits (EOB) auditing

• Processing CTI’s

• Adding and maintaining physicians and facilities in Homecare Homebase (HCHB)

• Assisting with processing Medline orders

• Processing denial letters, denial follow up i.e., phone calls, emails, and faxes

• Monthly and weekly vendor day reports

• Maintaining medical records

• Processing personal protective equipment (PPE) orders

• Branch support as needed with phones, workflow and patient orders

• Work bi-directionally with organizational departments including intake, bereavement, patient experience, finance, and others as necessary.

• Special projects and other related duties as assigned by Manager of Central Operations.

  This position is located in our Oakdale, MN office, however, it is a hybrid role with the opportunity to work virtually or remote and in the office.

   

  The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

   

  We offer amazing benefits including growth opportunities!

• Two medical plan choices

• Dental, vision and life insurance benefits

• Tuition reimbursement

• Customized Mental Health Support Program

• Employee Assistance Program 

• Paid time off and paid holidays

• 401k Retirement Plan with up to 4% employer matching 

• Flexible Spending Account (FSA)

• Company-paid Basic Life Insurance, AD&D, Short Term and Long-Term Disability

Qualifications

• Preferred Associate's degree in business, communications, healthcare, or related field.

• At least one (1) to three (3) years’ experience in healthcare data entry preferred. Previous billing and computer experience, preferably in hospice or similar operation preferred.

• Demonstrates good communications skills.

• Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities.