Account Director

Location:

Northern Ireland

Department:

Zesty

Salary Details:

Not Specified

Advertising End Date:

29 Sep 2024

Job Description

Account Director

The team: Zesty is an ambitious and ever-growing digital agency with a passion for web technology and Client service. Since 1996, we’ve successfully delivered over 2,000 projects covering Strategy, UX, Design and Development, harnessing our teams’ abilities to ensure best practice via effective and measurable online platforms.

Your role: We are seeking an experienced and highly motivated Account Director to join our vibrant team in Belfast. The ideal candidate will possess a strategic mindset, exceptional leadership skills, and a proven track record of managing high-profile accounts. As an Account Director at Zesty, you will be the primary point of contact for our clients, ensuring their needs are met and their expectations exceeded

Day to day you will:

• Support the Head of Commercial in the delivery of client and project strategy, including maintaining exceptional standards of quality in project delivery, overseeing key client proposals, managing margins on projects, and working with heads of departments to set schedules and delivery timeframes.

• Support the Head of Commercial in the leadership and management of the Client Services team, including mentoring and developing team members to meet customer needs and supporting the management of the PDR process.

• Contribute to and create documents, proposals, and presentations for prospective clients.

• Build and maintain strong client relationships, acting as the main point of contact for appointed clients.

• Manage the delivery and profitability of projects across the team’s accounts.

• Work with the full project team to ensure projects are delivered on time and on budget.

• Manage client projects from briefing through to delivery and reporting.

• Brief and liaise with the design, web development, and performance marketing teams.

• Manage clients and internal stakeholders, ensuring they are kept fully informed.

• Lead client review meetings.

What we are looking for from you:

• Experience in account management or a similar role

• Proven track record of successfully managing and growing high-profile client accounts.

• Strong leadership and team management skills.

• Excellent communication, negotiation, and presentation abilities.

• Strategic thinker with a passion for digital marketing and innovation.

• Ability to work effectively in a fast-paced, deadline-driven environment.

• Proficiency in digital marketing tools and platforms

Life at Zesty

At Zesty, some of us work flexibly, and we encourage you to talk to us about the flexibility you need. We can’t promise to offer exactly what you want, but we do promise not to judge you for asking.

We champion diversity and inclusion , we strive to maximise and encourage every individual’s potential and ensure everyone feels valued. We support this through our Diversity Board and D&I strategy & training, creating more diverse content and our intern and apprenticeship programmes. We also have 8 employee-led networks;Cultural Diversity, News is Out, GenZ, Sustainability Champions, News for Parents, Women in Tech, News UK Christian Fellowship and we are awaiting the launch of our Women’s Steering Group.

In addition we also offer:

• A generous pension scheme

• Maternity leave of up to 18 weeks full basic salary and paternity leave of up 2 weeks full basic salary;

• Life Assurance Benefits of 4 x your Annual Salary.

• A range of different flexible working options, which can be requested by employees;

• Wide range of internal and external training available, plus full eLearning access via LinkedIn Learnings

We want to ensure that everyone we meet has the opportunity to perform to their best when interviewing, so feel free to let us know, at any stage, whether you require any reasonable adjustments during the recruitment process, and we will do our best to accommodate.