Associate Analyst, Customer Solutions - Hybrid

Requisition Id: 374633

Business Unit: LTL

Location:

North Richland Hills, TX, US, 76180

What you’ll need to succeed as an Associate Analyst, Customer Solutions at XPO

Minimum qualifications:

• Bachelor’s degree or equivalent work or military experience

Preferred qualifications:

• 1 year of analytical experience or equivalent combination of education and experience

• 1-2 years of logistics or transportation experience

About the Associate Analyst, Customer Solutions job

Pay, benefits and more:

• Competitive compensation package

• Full health insurance benefits available on day one

• Life and disability insurance

• Earn up to 15 days of PTO over your first year

• 10 paid company holidays

• 401(k) option with company match

• Education assistance

• Opportunity to participate in a company incentive plan

What you’ll do on a typical day:

• Review premium service shipments daily to identify any at risk shipments

• Maintain responsibility for daily reports and other customer communications

• Build trust with customers by providing insight and value to the XPO shipping experience

• Maintain a clear understanding of each premium service product and use data to suggest improvements or raise concerns

• Partner with supervisor and team daily to ensure customer needs are met

• Provide feedback and ideas for improvements

• Use a variety of tools to perform work efficiently and meet requirements

• Use critical thinking and resourcefulness to resolve any unexpected issues

• Demonstrate a can-do attitude, strong work ethic, teamwork and respect for others while working

#LI-Hybrid

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review XPO's candidate privacy statementhere (https://jobs.xpo.com/content/CANDIDATE-PRIVACY-NOTICE/?locale=en_US) .