Come Work with Us! Taylor is proud to now offer "DailyPay". With "DailyPay", you can get paid on your very first day. No more waiting for direct deposit or a paper check! https://www.dailypay.com/partners/taylorcorp/ Taylor Corporation is a growing, dynamic company with big plans for the future -and our people. Family owned and proud of it, we power our employees' potential and strive to create opportunity and security for every member of the team. We're passionate about our work, we believe there is always a better way, and we're in this for the long haul. Ready to build a career? It's time to look at Taylor. Your Opportunity: Corporate Graphics Commercial, a division of Taylor Corporation, is looking for a Customer / Production Support Representative to join their team in North Mankato, MN! In this role, you will play a part in helping us with data entry, data verification, job processing and quality control. You will create and process orders, enter and verify data, as well as compare electronic files for program based errors. This person will work closely with the Production Support Supervisor and their department, act with a sense of urgency, is solution-oriented, approachable, professional and flexible. Your Duties and Responsibilities: Processing submitted jobs by entering and comparing data accurately, to move to the next area in a timely manner. Compare electronic yearbook files submitted by the customer against the PDF file that will be used in our production areas, looking for discrepancies. Works proficiently in systems and processes that are required to set up and track jobs. Communicates solutions, successes, and opportunities to the Production Support Supervisor to ensure we are effectively monitoring workload. Support and back up co-workers as needed. Willingness to help where it's needed, as dictated by workload. You Must Have: High school diploma or equivalent 1+ years experience in Customer Service or a related area Proven ability to work independently and/or as part of a team in an office setting Excellent written and oral communication skills Ability to make decisions, trouble shoot and problem solve A positive and professional attitude - to build solid relationships with professionals at all levels Ability to plan, organize, prioritize and coordinate efficiently. Attention to detail and accuracy Ability to act with a sense of urgency at all times yet remains calm under pressure Ability to learn, use and support basic computer software applications and computer hardware Willingness to work as needed (especially during peak), including extra hours. Strong work ethic and attendance. Ability to lift up to 40 pounds as some projects will be physically demanding. About Taylor Corporation One of the largest graphics communications firms in North America, Taylor's family of companies provide a diverse set of products, services and technologies addressing the toughest communication challenges. For nearly 50 years, Taylor has been a premier provider of powerful and innovative products, services and expertise for individuals, businesses and distributors large and small. Our 10,000+ employees spanning 26 states and seven countries work diligently to create the interactive, printing and marketing solutions that have helped build some of the world's more recognizable brands. Everything we do begins with identifying the unique priorities and needs of our customers and creating one-of-a-kind solutions.We offer a comprehensive benefit package including several health plans to choose from, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, 401(k) plan with company match, paid time off (PTO) and 64 hours of annual holiday pay. The Employer retains the right to change or assign other duties to this position. Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, s xual orientation, gender identity, national origin, veteran or disability status. Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled. Equal Opportunity Employer minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity