Job Information
Liberty Bank Teller (I, II or Sr.) in North Haven, Connecticut
Teller (I, II or Sr.)
North Haven, CT 06473, USA Req #1690
Monday, January 27, 2025
At Liberty, we are proud to integrate our Diversity, Equity and Inclusion (DE&I) throughout all functions and areas of the Bank in order to maximize our impact and exceed goals. We believe that deepening our DE&I strategies in the workplace and communities we serve, creates a much better place to work for our teammates and a safe place where our customers are connected and supported. We take pride in promoting through initiatives and investment a socially responsible and sustainable future.
This is a part-time 20 hour a week position. Schedule as follows: Tuesday 11-2, Thursday 11-5, Friday 11-5, Saturday 8:30-12:30
SUMMARY OF THE JOB: As a Teller you will ensure that the customer experience is consistently aligned with Liberty Bank’s Leadership, Vision, Mission, and Core Values. You will build great rapport with customers as well as being a strong team player who takes pride in performing well and helping others all while contributing to a positive team environment. As a Teller, you will identify opportunities to make meaningful referrals while maintaining integrity and ethical standards. You will lead by example and thrive on delivery of exceptional customer service. The Teller role is critical in helping the branch achieve its sales, service, and operational goals. In this role you are responsible for compliance with bank policies, procedures, and operational integrity. You will collaborate with your Manager to personally grow and develop in the areas of Retail Banking to achieve your career goals.
ESSENTIAL FUNCTIONS:
Engage with customers and employees to create a positive customer experience and team environment
Responsible for exceeding customer service standards and ensuring branch operations are in accordance with the bank policies and procedures
Model and ensure a collaborative and supportive culture within the branch team as well as with interdepartmental contacts and resources
Accurately and efficiently perform a range of customer service transactions
Meet and exceed individual referral goals
Proactively engage in opportunities to learn new and existing products and services
Actively participate in sales meetings and offer creative and innovative ideas
Protect the interest of the bank and minimize loss through adherence to security measures and other policies and procedures
Filter every decision, when necessary, through sound judgement and decision making
Address customer questions and concerns while referring to appropriate internal resources for resolution, if necessary
Identify fraudulent activity to prevent potential losses to the Bank
Maintain and balance a cash drawer
Process and settle ATM and/or Vault
Ensure workstation is organized and maintained to satisfy Liberty Bank standards
Ensure compliance with State and Federal Regulations
Actively promotes Liberty Bank within the community and maintains the highest level of customer and employee confidentiality
Perform other duties and tasks as requested
MINIMUM REQUIREMENTS:
Minimum of 6 - 12 months cash handling experience in a retail or banking environment preferred
Availability to work weekends and/or extended hours as required to run the business
Ability to make sound decisions including managing the balance of risk and the delivery of a superior customer experience
Demonstrate strong verbal and written communication skills
Exhibits positive attitude
Proficient computer skills including Microsoft Word, Excel, Outlook and other related applications
Ability to effectively ask questions and identify needs to enhance the customer relationship
Attention to detail and the ability to interpret a variety of instructions furnished in written and oral forms
PHYSICAL REQUIREMENTS:
Lifting/carrying up to 25 lbs
Use of general office equipment
Ability to travel
COMPLIANCE
Acts affirmatively in all activities under his/her control in conformance with the Bank’s Affirmative Action, Equal Employment Opportunity, and Fair Lending Programs to achieve the Bank’s goals and objectives. The bank shall provide equal employment opportunity to all qualified persons, and continue to recruit, hire, train and evaluate persons in all jobs without regard to race, color, religion, sex, national origin or veteran status.
Liberty Bank is an Equal Opportunity employer. It is the policy of Liberty Bank to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Other details
Job Family Retail Banking - Branch
Job Function Staff
Pay Type Hourly
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- North Haven, CT 06473, USA