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AbbVie
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North Chicago, Illinois
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experience.
Backlog Management: Define and prioritize the product backlog, ensuring it is aligned with business objectives and customer needs. Write clear, concise user stories with acceptance criteria
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AbbVie
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North Chicago, Illinois
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's degree, preferably in business or minimum of 3-5 years customer service-related experience
Requires minimum of 2 years' experience Customer Service Representative or equivalent
Knowledge of
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AbbVie
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North Chicago, Illinois
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Business Technology Solutions (BTS), you’ll have opportunities to contribute to the digital transformation ... as Manta, ServiceNow CMDB
Ticketing systems, including KNEAT
Agile practices
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AbbVie
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North Chicago, Illinois
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solving skills, and excellent communication skills, who can provide a high level of customer service to ... leveraging technology and best practices to enhance user experience.
• Review and audit Senior Leader
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