Sr Infrastructure Engineer

Location

North Carolina

Role Type

Permanent

WHO WE ARE

ITG Brands is the third-largest tobacco company in the USA with offerings of some of the most well-known cigarette, cigar, and e-vapor brands. As a member of the globally recognized Imperial Brands PLC family, we are a forward-thinking partner with operational integrity.

ITG Brands is committed to putting consumers at the center of what we do, while creating an innovative workplace that is diverse and inclusive. This empowers us to bring our true selves to work, to collaborate more effectively through showing our passion and being confident to bring new ideas to the table.

We are not afraid to seize opportunities and make things happen – both individually and collaboratively. We strive to exceed expectations by seeing things differently and doing things differently. This truly is a place where we all share a challenger mindset which drives our success.

What You Will Do

Job Summary:

Provides technical leadership across the company’s Enterprise Infrastructure. Supports key project driven initiatives, as well as operational tasks to maintain a secure, reliable infrastructure environment. Provides leadership and direction for the Architecture, Design, Maintenance, and 3rd Level Support of a 24 x 7 infrastructure including servers, operating systems, storage, networks, and telecommunication systems.

WHAT YOU WILL DO

Duties and Responsibilities:

(This list is not exhaustive and may be supplemented as necessary by the Company)

• Provides expert oversight of services to ensure consistent delivery and performance of the company’s complex corporate data and voice infrastructure.

• Designs, administers, and supports all areas of the infrastructure environment.

• Manages and coordinates scheduling and execution of system maintenance, release updates, upgrades, and/or new technology deployments adhering to company’s standard change management protocol.

• Effectively complete complex projects and installations within aggressive times and budget parameters

• Creates a culture of collaboration with key stakeholders and service providers. Assists in keeping the team’s knowledge of our technology landscape current.

• Collaborates with project managers to create and update project plans, Coordinates efforts and resources on projects, as necessary.

• Actively researches infrastructure advancements and makes recommendations for the continuous improvement and scalability of the company’s infrastructure.

• Designs and develops the architecture of infrastructure solutions.

• Collaborates closely with Peers to improve workflow processes & communication.

• Supports the enforcement of enterprise security.

• Maintains and tests disaster recovery plans for systems and services.

• Provides emergency after-hours support as part of a scheduled on-call rotation.

• Provides periodic after-hours support for scheduled maintenance activities.

• Performs other job-related duties as assigned.

Qualifications

Required Minimum Qualifications :

Education and Experience:

• Bachelor’s degree in Computer Science or related discipline or High School Diploma / GED and 9+ years IT infrastructure work experience.

• Minimum 5+ years IT infrastructure management and support experience.

• Minimum 2+ years infrastructure solution design experience especially in large, distributed environments involving n tier architecture infrastructures.

• Experience in performing capacity planning for physical and virtual application hosting infrastructure.

• Must be 21 years of age or older.

Knowledge of:

• Operating systems including Windows, Linux/Unix/AIX

• Database technologies such as Oracle/SQL Server/DB2

• Understanding of virtual networking constructs Cloud and Hybrid architecture

• General networking, virtualization, storage, and operating system concepts.

• Microsoft Azure Cloud Infrastructure as a service (IaaS) and Platform as a service (PaaS) technology.

• Virtualization technologies, including VMware vSphere, Microsoft Hyper-V design, installation, and management.

• Cisco networking equipment including reference architectures for data center, branch, campus, and security.

Skilled in:

• Verbal and written communication in English

• Attention to detail

• Effective time and task management, with multi-tasking capabilities

• Driving results, strong problem-solving, influencing, consensus building and negotiating skills.

• Ability to manage key relationships with internal IS and business stakeholders

Ability to:

• Plan, organize, prioritize, and manage projects or work independently

• Maintain effective working relationships

• Demonstrate critical thinking

• Work with diverse populations and varying education levels

• Prioritize assignments, workload, and manage time accordingly

Licenses, Registration, Certifications, or Special Requirements :

• Actively possess one or more of the following IT infrastructure certifications:

• Microsoft, MCP, Office 365, Azure, Exchange Online

• Cisco CCNA

• Linux/Unix/AIX

Work Environment and Physical Demand

• Requires light physical effort. Occasionally lifts or moves light objects (under 10 lbs.).

• Walks, sits, or stands for prolonged periods.

• Requires prolonged machine operation including computer and keyboard equipment.

What We Offer

• Competitive benefits package that includes medical/dental/vision/life insurance/disability plans

• Dollar for dollar 401k match up to 6% and 5% annual company contribution

• 15 Company-paid holidays

• Generous paid time off

• Employee recognition and discount programs

• Education assistance

• Employee referral bonus program

• Hybrid workplace – remote / in office

• Summer hours

• Casual dress policy Monday through Friday

Applicant Information

This job description describes the essential functions of the job at the time the job description was created, but it is not an exhaustive list of tasks, duties and responsibilities. In addition, the position may evolve or change over time and such changes may not be reflected in the job description until it is next updated.

Everyone Belongs

ITG Brands and ITG Cigars provides equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you have a concern about discrimination in the application or hiring process or you need an accommodation based on religion, disability or pregnancy in the application or hiring process, please contact us at TalentAcquisition@itgbrands.com .

SHARE THIS JOB

The posting for the position for which you are applying highlights key aspects of the position only. It is not a complete description of the position.

All candidates must consent to an independent investigation of their background, references, past employment, education, criminal record, and drug screening. Results of such background checks will be reviewed on a case-by-case basis, giving consideration to the nature of the information reported and its relevance to the specific job being sought before a decision is made using this information.

ITG Brands and ITG Cigars provides equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you have a concern about discrimination in the application or hiring process or you need an accommodation based on religion, disability or pregnancy in the application or hiring process, please contact us atTalentAcquisition@itgbrands.com (Talen%74Acquisition%40%69t%67b%72ands.%63om) .

We collect personal information from you in connection with your application for employment with ITG Brands or ITG Cigars. For more information, please see ourPrivacy Policy (https://www.itgbrands.com/privacy-policy/) . If you are a job applicant from California, additional information can be found on ourCalifornia Applicant Privacy Notice (https://www.itgbrands.com/ca-applicant-privacy-notice/) . If you have questions, contact us atprivacy@itgbrands.com (priv%61%63y@i%74gb%72ands.co%6D) .