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Highmark Health
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Salt Lake City, Utah
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support to a broad spectrum of internal customer areas and external business partners.
Mentor ... incumbent provides analysis in the development and support of projects and data analysis. Determines how
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Highmark Health
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Salt Lake City, Utah
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departments. This includes leveraging cutting-edge customer experience platforms, implementing robust data ... customer engagement, streamline marketing processes, and deliver measurable business outcomes. This role
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Highmark Health
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Salt Lake City, Utah
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work with cross-functional teams to deliver and maintain data products and capabilities that support ... and support operational and analytic platforms. This may include products purchased by the
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Highmark Health
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Salt Lake City, Utah
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regulatory risk exposure, customer service & financial impacts). Develops policies & procedures in support ... the underlying systems that support the respective business platforms for the Medicaid Business Unit
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Highmark Health
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Salt Lake City, Utah
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support the accurate execution of audience selection, journey building, and personalization. This role ... processes, yet also inquisitive and customer experience-oriented.
EDUCATION
**Required
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Highmark Health
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Salt Lake City, Utah
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technology support. Accountable for high quality customer satisfaction and outcomes across multiple health ... areas. Functions as the business owner for all customer implementation and maintenance for all group and
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Highmark Health
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Salt Lake City, Utah
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the Program.
Develop and maintain positive customer relationships. Deliver presentations of ... Organization's project management methods, project life-cycle methodologies, and audit requirements. Support
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Highmark Health
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Salt Lake City, Utah
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priority business executives, serves as a key member of the business unit leadership team to support ... responsibilities, employees may have access to covered information, cardholder data, or other confidential customer
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Highmark Health
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Salt Lake City, Utah
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provides analysis in the development and support of projects and data analysis. Determines how decision support systems will provide information required to make effective business decisions; translates
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Highmark Health
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Salt Lake City, Utah
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and service availability
Troubleshoot complex production issues, including outages, performance and function issues
Build and support CI/CD pipelines for both on-prem data center and cloud
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Highmark Health
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Salt Lake City, Utah
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Identity & Access Management Senior Security Engineer is responsible for acting as resource, leader, and ... surrounding access to systems. This position works with IT internal support teams to provide the highest
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Highmark Health
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Salt Lake City, Utah
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complex production issues, including outages, performance and function issues
Build and support CI/CD ... , employees may have access to covered information, cardholder data, or other confidential customer
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Highmark Health
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Salt Lake City, Utah
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/leadership and be a source of support that ensures successful product delivery and operational excellence in production, including leadership and support for application development and change management activities
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Highmark Health
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Salt Lake City, Utah
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plans; Verify delivery of customer needs, and Ensure quality delivery. The incumbent identifies ... , based upon experience and need.
Support various aspects of requirements testing (e.g. testing plan
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Highmark Health
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Salt Lake City, Utah
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priority business unit management, serve as a key member of stakeholder’s management team to support ... responsibilities, employees may have access to covered information, cardholder data, or other confidential customer
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Highmark Health
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Salt Lake City, Utah
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production-ready solutions. You will design and develop scalable, robust, and efficient architectures for AI ... -level and detailed design plans for AI and ML production solutions, including selecting the appropriate
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Highmark Health
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Salt Lake City, Utah
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priority business executives, serves as a key member of the business unit leadership team to support ... responsibilities, employees may have access to covered information, cardholder data, or other confidential customer
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Highmark Health
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Salt Lake City, Utah
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well as in researching, identifying and internally marketing enabling technologies based on customer ...
Participate in customer walkthroughs and plans; design and technical walkthroughs; and problem resolution and
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Highmark Health
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Salt Lake City, Utah
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and IT policies.
Train and support the marketing team in the effective use of AI tools for various functions including content creation, search engine optimization, customer engagement campaigns
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Highmark Health
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Salt Lake City, Utah
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experiences that support Highmark's strategic roadmap. This individual will lead a team responsible for delivering cohesive, customer-centric marketing experiences across our digital channels, including web
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