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Marriott
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Hagatna, Guam
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journey through complex reservations services and support of elite loyalty and customer care requests ... through knowledge and service requirements for these brands and properties. Create an effortless
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Marriott
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Hagatna, Guam
...
** Management
JOB SUMMARY
Handles customer inquiries and lead requests for groups (e.g., Full Service ... for quality service delivery. Drives customer loyalty by delivering service excellence throughout each
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Marriott
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Hagatna, Guam
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maximize customer satisfaction, profitability, and market share through effective planning, organizing, and ... beyond what is required.
Building Relationships
Customer Relationships - Develops and
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Marriott
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Hagatna, Guam
...
relationships, effective controls and leading in a managed service environment
**CORE WORK ACTIVITIES ... estimates as requested
• Identifies opportunities to enhance the service delivery processes
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Marriott
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Hagatna, Guam
...
customer loyalty by delivering service excellence throughout each customer experience.
• Services customers to obtain and grow share of the account.
• Executes and supports the company’s customer service
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Marriott
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Hagatna, Guam
...
JOB SUMMARY
Handles customer inquiries and lead requests for groups (e.g., Full Service and MSB ... quality service delivery. Drives customer loyalty by delivering service excellence throughout each
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Marriott
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Hagatna, Guam
...
customer loyalty by delivering service excellence throughout each customer experience.
**CANDIDATE ... supports Marriott’s Customer Service Standards and hotel’s Brand Standards.
• Conducts site inspections
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Marriott
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Hagatna, Guam
...
vendors, service providers as well as IT application solution architects to plan, design &/or challenge ... , service requirements and hospitality culture
Ability to translate information security objectives
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Marriott
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Hagatna, Guam
...
innovation and manages the application development team with a focus on promoting customer satisfaction ... pipelines, logging, metrics, monitoring, tracing, service mesh, LTM, GTM, etc.
Deep understanding of
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Marriott
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Hagatna, Guam
...
transient customer, wholesale, and group segments. Identifies new revenue opportunities and effectively ... remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests
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Marriott
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Hagatna, Guam
...
JOB SUMMARY
Handles customer inquiries and lead requests for groups (e.g., Full Service and MSB ... quality service delivery. Drives customer loyalty by delivering service excellence throughout each
...
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Marriott
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Hagatna, Guam
...
timely fashion for quality service delivery. Drives customer loyalty by delivering service excellence ... timely fashion for quality service delivery.
• Maintains customer loyalty by delivering service
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Marriott
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Hagatna, Guam
...
service excellence throughout each customer experience.
CANDIDATE PROFILE
**Education and ... .
• Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards.
• Conducts site
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Marriott
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Hagatna, Guam
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Job Number 24135282
Job Category Finance & Accounting
Location Marriott Interna
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Marriott
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Hagatna, Guam
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project quality and manages multiple application development teams for customer facing web and mobile ... other platforms to support customer experiences.
Collaborates with cross functional teams and
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Marriott
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Hagatna, Guam
...
** Management
JOB SUMMARY
Handles customer inquiries and lead requests for groups (e.g., Full Service ... for quality service delivery. Drives customer loyalty by delivering service excellence throughout each
...
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Marriott
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Hagatna, Guam
...
other metrics. Working with service providers to address day-to-day issues and priorities ... functions catering to multiple customer groups
Demonstrated expertise of industry application platforms
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Marriott
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Hagatna, Guam
...
& Marketing vision and drives customer loyalty by delivering excellent customer service with each customer ... , Core Group and/or Select Service & Extended Stay Group and Catering teams in the Sales Office and/or
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Marriott
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Hagatna, Guam
...
applications.
Demonstrated ability to assess customer/client needs, creatively approach solutions, and
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Marriott
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Hagatna, Guam
...
supports Marriott’s Customer Service Standards and hotel’s Brand Standards.
• Executes and supports the ... national tradeshows and client events.
• Executes exemplary customer service to drive customer
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Marriott
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Hagatna, Guam
...
requirements while enabling customer facing and enterprise products/platforms. Provides solutions that serve ... , highly available and secured, delivering the required business functionality.
Determines customer
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Marriott
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Hagatna, Guam
...
excellent customer service throughout the sales process.
• Demonstrate an ability to develop and foster ... managers selling for full service and select service/extended stay properties at the 10-99 Group Sales peak
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Marriott
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Hagatna, Guam
...
customer service
Hotel front or back office (sales, rooms operations)
High school diploma or ... customer service
Ability to effectively facilitate complaint resolutions
Experience with direct
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Marriott
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Hagatna, Guam
...
awareness of new customer service methods.
*Implementing and Managing Continuous Improvement Program ... *
Manages a technical team of service providers and business analysts to provide support to properties using
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Marriott
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Hagatna, Guam
...
, logging, metrics, monitoring, tracing, service mesh, LTM, GTM, etc.
Deep understanding of the pros ... **
Works with direct reports to facilitate consistency of service delivery across client groups
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Marriott
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Hagatna, Guam
...
, implementing, and maintaining cost-efficient cloud systems and applications that support core customer facing ... patterns, billing data, and cloud service utilization and will be responsible for developing and
...
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Marriott
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Hagatna, Guam
...
more complex, non-routine service requests with limited to moderate risk. Performs research, analysis ... Service Provider to successful completion, maintaining scope within the time and budget constraints
...
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Marriott
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Hagatna, Guam
...
customer loyalty by delivering service excellence throughout each customer experience.
• Services customers to obtain and grow share of the account.
• Executes and supports the company’s customer service
...
-
Marriott
-
Hagatna, Guam
...
customer loyalty by delivering service excellence throughout each customer experience.
• Services customers to obtain and grow share of the account.
• Executes and supports the company’s customer service
...
-
Marriott
-
Hagatna, Guam
...
customer loyalty by delivering service excellence throughout each customer experience.
• Services customers to obtain and grow share of the account.
• Executes and supports the company’s customer service
...
