... Description Amazon's Customer Service (CS) Operations Team is looking for a Senior Program Manager ... Experience using data and metrics to determine and drive improvements Experience owning program strategy ...

... improvement initiatives using data and metrics experience Experience defining program requirements and using data and metrics to determine improvements Knowledge of Excel (Pivot Tables, VLookUps) at an ...

... Excellence System (ACES) Senior Continuous Improvement Expert supports, coordinates and facilitates ... service environment. The Senior Continuous Improvement Expert will assists with and drive ...