Customer Serviceman

Company UniSource Energy Electric

Location Nogales, AZ

Requisition ID 5690

About Us

UNS Energy Corporation (http://www.uns.com) , headquartered in Tucson, Arizona, is a subsidiary ofFortis Inc. (https://www.fortisinc.com) , the largest investor-owned electric and gas distribution utility in Canada. Our public utility subsidiaries, Tucson Electric Power Company, UNS Electric, Inc. and UNS Gas, Inc., power our economy by providing electric and gas service to nearly 700,000 customers in Arizona.

We embrace a spirit of giving, dedicated to improving quality of life in the communities we have served for generations, and in TEP’s case, since the 1890s. We’re building a cleaner, greener grid, with more wind and solar power than ever before, while maintaining safe, reliable, and affordable service.

Your Employer of Choice

Our culture is rooted inshared core values (https://www.tep.com/careers/#values) that define how we work and who we are. Our team of innovative professionals bring their authentic selves to work each day to power our vision and make a difference. Be Part of Our Story.

We create opportunities for employees to thrive through:

• Continual growth: In an industry changing faster than ever before, our commitment to professional growth and leadership development means we never stop challenging ourselves to explore new possibilities.

• Active Engagement: We support a collaborative environment, with peer-to-peer learning and employee-driven groups that foster an inclusive culture.

• Total compensation: UNS Energy Corporation also offers a competitive compensation and benefits package that includes a 401k plan with a generous company match, a company-sponsored pension plan, affordable individual and family health insurance plans, tuition assistance, life insurance, long-term disability insurance and much more.

Hear from some of our employees,here (https://youtu.be/hpknvJPLuoc) andhere (https://youtu.be/7BECywu-Re4) .

Job Description - Customer Serviceman

Closes 07/15/2024

Position Title:

Customer Serviceman

Business Reporting Unit:

UNSE Santa Cruz Electric CICO

FLSA Status:

Non-Exempt

Level:

Non-Manager

EEOC Category:

Operatives

EEOC Job Group

Operatives – Classified

Does this position involve transmission and/or marketing functions? - TRM, MKT, or N/A

No

CIP status -Cyber, Physical, Both or Neither (Select one)

No

Job Code

NG034

Safety Sensitive:

Yes

Last Business Unit Review

9/12/19

Job Summary and Responsibilities

Connect and disconnect electric and gas meters. Install, repair and maintain gas mains and services. Patrol service territory for safety hazards and tampering with service equipment. Re read meters upon request to verify meter reader readings. Detect gas leaks and make necessary repairs to company equipment. Have well defined knowledge of safety requirements and codes to be able to work with gas and electric services. Have proper tools and equipment and knowledge of use of tools and equipment. Ensure that services are safe and properly installed. Report any tampering. Monitor all services for safety hazards. Knowledge of calibration of tools necessary for electric and gas service. Attend necessary training. Other duties may be assigned, including assisting construction and maintenance crews.

This position may provide services to affiliates of the Company subject to the UNS Energy Code of Conduct and the related Policies and Procedures.

Job Requirements

Good communication skills, ability to communicate well with customers. Servicemen need to be able to tell customers what repairs need to be made to appliances or lines prior to connect. Understanding of codes and policies required for proper gas and electric services and knowledge of ACC Rules and Regulations desired.

Additional Requirements

• High school diploma or equivalent. Must possess a valid AZ Drivers license.

• Must be able to endure strenuous work in all types of weather conditions. This job requires some after hours and stand-by, call-out duties.

• The incumbent may be required to perform an operational, maintenance and/or emergency function. Such function may be in a safety sensitive role during the course of the calendar year and might include receiving and acting upon product release calls.

• Must have good oral and written communication skills and knowledge of computer programs.

All employees are expected and required to adhere to the Company Code of Ethics and Principles of Conduct.

Starting pay: $26.39

Pay Rate: $26.39

All job offers are contingent on successful completion of a pre-employment drug screen and background check.

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