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Tioga Downs Casino Resort Dual Rate EVS Attendant in Nichols, New York

JOB DESCRIPTION SUMMARY:

Responsible for implementing and ensuring that the operations of EVS are efficient and productive in completing assigned projects and duties and in compliance with Company standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provides excellent guest service to both internal and external guests.

• Actively supports the company culture of creating a fun and entertaining experience for internal and external guests.

• Responsible for the overall responsibilities of the EVS functions in the absence of the Lead EVS Attendant, Facilities Manager and Director of Facilities.

• Assists in the supervision of the EVS attendants.

• Responsible for maintaining safety programs to ensure all associates and customers are provided a safe, hazard-free establishment.

• Conducts daily inspections of property to ensure efficient EVS operations and maintains a clean environment for guests and performers.

• Responsible for the cleanliness and overall condition of the public areas, gaming floor, restrooms, parking garage, outside smoking areas and offices.

• Responsible for assisting other departments in the set up and break down of special events.

• Interacts with customers and other project departments in a professional and courteous manner.

• All other duties may be assigned.

SUPERVISORY RESPONSIBILITIES:

Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include training associates, planning, assigning, and directing work, addressing complaints and resolving problems.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

High School diploma or GED preferred as well as one-year previous related experience in a supervisory role.

SPECIAL QUALIFICATIONS:

Strong organizational and interpersonal skills required.

LANGUAGE SKILLS:

Ability to read and interpret documents such as safety rules, operating and maintenance instruction, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or associates of organization.

REASONING ABILITY:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The associate frequently is required to stand; walk, climb or balance; and stoop, kneel, crouch, or crawl, push or pull. The Associate is occasionally required to sit.

The associate must occasionally lift and/or move up to 50 pounds, frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the associate occasionally works in outside weather conditions and is occasionally exposed to weather conditions.

The noise level in the work environment is usually moderate. When on the gaming floor, the noise level increases to loud.

Benefits Include:

  • Daycare services for employees only - open 7 Days a Week 7 am until 11 pm at Great Rates (Subsidy may also be available)

  • Generous 401K plan - 100% Vested from the beginning!

  • Medical, Dental, Vision and Life Insurance available for Full-Time Employees

  • Paid Time Off, Sick Time and Holiday Pay

  • Tuition Reimbursement for eligible employees

  • Discounts available for Hotel, Restaurants, Spa Services, and more

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