Quality Data Analytics Specialist

Finger Lakes Addiction Counseling and Referral Agency Inc Clifton Springs, NY (Onsite) Full-Time

$21.00 - $24.00/Hour

Apply Now (https://flacra.jobs.net/apply/j3t4yt652p6273ppqlg?ipath=CR&notify=true&siteid=cbnsv)

Job Details

Job Summary:

In alignment with the organization’s mission, vision, and values, the Quality Data Analytics Specialist ensures that all services meet established quality standards outlined in Policies and Procedures.

This position is on-site, requiring the successful candidate to commute to and from Clifon Springs, NY.

Minimum Qualifications:

• Bachelor’s Degree preferred.

• 1-2 years’ experience in direct care support in behavioral or related health services field preferred.

• Proficient in computer applications and software, including Microsoft Office 365, Excel, Adobe, PowerPoint, SharePoint, Power BI, and Electronic Health Records.

• Must be a current U.S. citizen.

• Valid NYS Drivers’ License.

  Required Skills/Knowledge and Experience:

• Knowledge of OASAS, OMH, DOH, OMIG, HIPAA, CFR 42 regulations, and other regulatory requirements.

• Strong customer service skills, including excellent verbal and written communication.

• Experience with implementing corrective action programs.

• Proficiency in Microsoft Office and databases.

• Ability to work under tight deadlines and respond to urgent situations.

• Flexible schedule, including availability for evenings and weekends as necessary.

Job Requirements:

Key Responsibilities:

• Collect, interpret, and analyze data; report results to relevant business members.

• Identify patterns and trends in data sets; work with teams to establish business needs and define new data collection/analysis processes.

• Create monthly reporting summaries for the Quality Assurance Department and associated committees.

• Develop data summaries related to agency grants, projects, and ad hoc reports as requested by the Executive Team.

• Identify areas for quality improvement through data analysis.

• Create and maintain Standard Operating Procedures for reporting and data trend analysis.

• Implement quality assurance standards; conduct evaluations through ongoing audits.

• Document internal audits and quality assurance activities.

• Investigate customer concerns and quality issues.

• Collaborate with the Quality Assurance Team to manage incident reports.

• Collect and compile statistical quality data; assist in formulating scorecards.

• Develop, recommend, and monitor corrective and preventive actions.

• Prepare and present reports on quality activities outcomes.

• Organize and facilitate training to meet quality standards.

• Coordinate and support on-site audits by external providers.

• Monitor corrective actions and risk management activities (including treatment, financial, and environmental).

• Provide education and guidance to team members, managers, and employees.

• Participate in QA on-call rotation, providing on-site support as needed for incident management.

• Manage special projects and additional duties as assigned.

About Us:

Finger Lakes Area Counseling and Recovery Agency (FLACRA) is a growing, not-for-profit behavioral health and substance abuse treatment provider with decades of experience and multiple innovative program located throughout the Finger Lakes Region. Our services include outpatient, residential, crisis center, vocational, housing and youth services. We pride ourselves on being committed to the professional development of all our staff and if that is important to you, we invite you to choose FLACRA!

FLACRA is an equal opportunity employer committed to fostering an inclusive, diverse workplace. We are dedicated to creating an employee-centered work culture, where all individuals feel valued and respected. We encourage candidates from all backgrounds to apply and join our team of professionals, who are dedicated to our community’s recovery & mental health care needs.

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Salary Details

This salary was provided in the Job Posting.

$21-$24

Hourly Salary

Job Snapshot

Employee Type Full-Time

Location Clifton Springs, NY (Onsite)

Job Type Health Care, Nonprofit - Social Services

Experience Not Specified

Date Posted 08/10/2024

Job ID JDH6QX77QV8J73GMLX1