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JPMorgan Chase Human Resources Control Manager Vice President in Newark, Delaware

Join our Human Resources team as a control manager! This role offer you the opportunity to thrive in an ever-changing environment that allows you to support senior stakeholders whilst working as a part of a global team. If you are a highly skilled and experienced Control Manager looking for a career move, apply today!

As a Control Manager Vice President in our Human Resources team you will work with our HR business leaders to ensure we are maintaining a proactive risk and control culture.

Job Responsibilities:

  • Be a part of a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols. Lead others when required.

  • Engage with HR business leaders to understand the business structure, assess business strategies and processes, guide risk management, and understand opportunities to make process improvements

  • Evaluate the execution and effectiveness of processes and controls; Identify trends and take action to remediate gaps to enhance the quality of HR products and services

  • Provide trusted leadership support for the end-to-end execution of the Risk & Control Self-Assessment (RCSA), including control gaps, weaknesses and resolutions, risk event citations, and issue resolution to reduce financial loss, regulatory exposure, and reputational risk

  • Review and analyze program related data (e.g., key risk indicators / key performance indicators) to support business-related programs and strategies

  • Engage with control colleagues, business leaders, operations management, legal, compliance, risk, audit, regulators, and technology control functions across the firm

Required skills, qualifications, and capabilities:

  • Bachelor's degree or equivalent experience required

  • 5+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance

  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)

Preferred skills, qualifications, and capabilities:

  • Expertise in control and risk management concepts with the ability to design, create, and evaluate a Risk & Control Self-Assessment in collaboration with business partners

  • Flexible communication style with ability to engage at a senior level, including excellent influencing, negotiation, persuasion and collaboration skills

  • Ability to assess risk from multiple perspectives (Legal/Regulatory/Operational/Client & Reputational) and then have meaningful business conversations, grounded in materiality and practical application

  • Ability to interrogate a process and control in order to identify risk reduction opportunities. And then collaborate with owners to solve through innovative technical rather than human solutions (where possible)

  • Tenacity to challenge the way we do things, especially in the face of opposition or rejection of viewpoint

  • Excellent change management, decision making, problem solving, continuous improvement, executive communication and teamwork skills

  • Digitalization / gaming mindset: Identifying and recommending opportunities for process improvement and simplification through automation

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans

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