Job Information
City National Bank Business Process Analyst in Newark, Delaware
BUSINESS PROCESS ANALYST
WHAT IS THE OPPORTUNITY?
Strategy & Transformation team plays an integral role in leading the strategic vision and execution of all Banking & Investment Service operations. The Business Process Analyst will facilitate generation of process requirements based on defined business needs. The Process Analyst will facilitate due diligence discussions with stakeholders to gain in-depth understanding of their business strategy, products/services to identify and drive process improvement in order to transform and grow the business needs in a tactical and strategic manner. This position also requires both written and visual depictions of writing business requirements and documenting current and future state process flows for moderately to complex projects. This individual must have the ability to access and interpret data to produce analytical insights for management decision making.
What you will do
Develop & maintains project tracking including status updates to stakeholders
Review and research current state processes; recommends enhancement, modernization and/or automation
Partner with lines of business and technology teams to make recommendations for future state
Become the business subject matter expert, experienced in business analysis and requirements gathering
Participate in process design and project implementation teams in process improvement activities
Ownership of business readiness activities
Diagnose process improvement opportunities and develop solutions using principles of process excellence and related tools
Develops and supports the delivery of information to assist tactical and strategic programs
Designs scalable business systems, supports implementation
Establishes tracking metrics and standards documentation for adoption and audit
Coordinate and obtain access to data and identify technical resources for project support
This individual will be looked upon to proactively troubleshoot for the best solution given the strategic direction of the division
Must-Have*
Bachelor's Degree or equivalent
Minimum 5 years of experience in a banking operations environment
Minimum 5 years of experience in data architecture, governance and in writing business and / or system requirements and business / finance analysis
Minimum 5 years of experience managing projects
Skills and Knowledge
Excellent process management and problem solving skills
Prior banking experience and extensive experience of process analysis and design
Thorough knowledge of Agile methodology preferred
Thorough knowledge of PC computing environments, experience with database/data warehouses, and experience using reporting/query tools such as Brio, MS Query, MS Access, Crystal Reports or Business Objects
Strong knowledge in MS Word, Excel and MS Access
Working knowledge of financial analysis techniques
Strong organizational and analytical skills. Excellent verbal and written communication skills
Independently evaluates business systems needs and requirements and recommends and implements solutions
Works on high priority projects where business problems are complex or unique
Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors
Exercises judgment requiring more in-depth knowledge using generally defined practices and policies in selecting methods and techniques for obtaining solutions
Compensation
Starting base salary: $92,114 - $156,880 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*To be considered for this position you must meet at least these basic qualifications
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Benefits and Perks
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks (https://image.emails.cnb.com/lib/fe5e15707c640c78771c/m/10/cbedd856-c2fc-491b-a625-3ab7a0fd9a65.pdf) .
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.'
ABOUT CITY NATIONAL
We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies.
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