... Specialist is expected to provide efficient, courteous and outstanding customer service to callers of the ... diploma or equivalent Two years of experience in customer service, Contact Center or human services ...

... customer service Caring and counseling skills with an ability to balance agency policy with the ... ) in person and over the telephone to establish the Individualized Service Plans (ISP) for short-term ...

... services for people of all ages in its eight-county service region of Western New York. With a team of over ... market-competitive employment, serving over two hundred customers in a variety of product and service ...