Full-Time Program Manager

Reports To: Director of Social Work

Flushing Queens/Lower Manhattan

New York

United States

Responsibilities :

• Responsible for overseeing the Consumer Assistance for the Aged, Blinded and Disabled program

• Hire, train and supervise program staff including Enrollers, Outreach Workers and Quality Assurance staff and monitor daily activities

• Provide initial and ongoing in-house training for program staff on relevant topics including updated guidelines

• Collaborate with other CBWCHC teams on program promotion, implementation and reporting

• Conduct issue resolution between enrollers and clients

• Ensure all applications are reviewed for accuracy and completeness

• Monitor subcontractor progress and respond to any issues that may arise

• Report monthly/quarterly program statistics to supervisor and to NYSDOH

• Serve as a liaison between the Program, subcontractor, NYSDOH, the Health Plans and other organizations

• Attend and participate in supervision staff meetings, trainings and conferences held by NYSDOH and by the organization

• Perform other duties as assigned

  Minimum Qualifications :

• Bachelor’s degree in public health, health care administration, social work or related fields. Master degree preferred.

• Minimum 5 years of progressive management experience in managed care, ambulatory care correlated fields

• Strong organizational and project management skills

• High computer proficiency, with experience in Microsoft Word, Excel and PowerPoint

• Excellent organizational, communication and interpersonal skills

• Strong attention to detail

  Compensation and Benefits :

• Salary: $60,000 per year

• Medical insurance

• Employer-paid dental, vision, disability and life insurance

• 403(b) retirement savings plan

• Flexible spending accounts for transit, parking, health and dependent care

• Paid time off (28 days for the first year of employment)

• Employee Assistance Program

• Tuition reimbursement for eligible employees, and

• The Health Center is qualified for Public Service Loan Forgiveness (PSLF) program