Job Information
The Trustees of Columbia University in the City of New York Special Events Coordinator in New York, New York
- Job Type: Officer of Administration
- Regular/Temporary: Regular
- Hours Per Week: 35
- Salary Range: $62,400.00 - $69,133.00
Position Summary
Reporting to the Manager of Events Administration, the Events Services Coordinator plays a crucial role in supporting the Manager to deliver quality and dependable event services to the academic and administrative units at the Morningside and Manhattanville campuses. This role demands a high level of customer service to all academic, administrative, and student organizations requesting Facilities-related event support, ensuring seamless communication of event needs to internal departments and external vendors for the successful execution of University events.
Responsibilities
- Evaluating event outcomes, including audience attendance, return on investment, and customer experience.
- Proposing ideas for future events and reviewing departmental systems for continuous improvement.
- Handling service requests, creating work orders for event support, and managing party rental orders with the University's approved vendor.
- Overseeing daily office operations and attending event review meetings in the Manager's absence to provide clients with event support advice.
- Prepares event estimates and resolves billing issues.
- Compiles invoices for completed events.
- Exercises independent judgment and operates with minimal supervision in a fast-paced environment.
- Communicates effectively with staff, management, and a diverse clientele through both verbal and written means.
- Takes initiative and uses experience to continuously improve service delivery to clients.
- Manages the work of the Administrative Assistant when the Manager is absent.
Minimum Qualifications
- Bachelor's degree and/or equivalent related experience required, with 0-2 years of experience in facilities management, venue management, operations, or event management.
- Proficiency in Word and Excel.
- Excellent customer service, strong written and oral communication skills, and interpersonal skills.
- Highly organized with strong attention to detail.
- Ability to understand how small details impact the larger picture.
- Proactive with good problem-solving skills and takes initiative.
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
Minimum Salary: 31200.00 Maximum Salary: 31200.00 Salary Unit: Yearly