Description

The AWS Commerce Platform - Billing team is looking for a Software Development Manager (SDM) to join our team in New York.

As an SDM in the Billing group, you will lead and develop a team which owns a set of services end to end, from design to maintenance. You’ll help shaping the AWS end-to-end billing processes and evolve the systems that are the backbone to charge for AWS services' usage as well as the way customers consume AWS billing information.

This role requires you to be a collaborative and curious self starter and will allow you to propose and drive innovation to improve customer experience across many stakeholders. We don’t expect you to be an expert in billing, but we do expect you to be excited to learn about it!

Key job responsibilities

• Building, leading and developing a high performing team which owns a set of services end-to-end, from design to maintenance

• Working closely with internal customers

• Defining the strategy and product/technical roadmap

• Managing the operations of your systems and representing your team in large programs with cross-organizational impact

• Providing on-call engineering support on a rotation every 1-2 months

A day in the life

We care about career growth and will try to find the right scope for you to innovate on behalf our customers and advance your own development.

Our team is family oriented and values work-life balance. We provide flexibility with a mix of being co-located in the office and working from home. While we sometimes have to work in the early morning to collaborate with our partners and teams in the EU, we offer flexible working hours in return.

As a team we all share on-call responsibilities. We don’t like getting paged in the middle of the night or on the weekend, so we work to ensure that our systems are fault tolerant. When we do get paged, we work together to resolve the root cause so that we don’t get paged for the same issue twice.

About the team

AWS Commerce Platform (CP) provides the back and front-end services that enable AWS service teams to sell and AWS customers to purchase AWS services and understand and manage their infrastructure costs. Because we sit at the nexus of all AWS services and end customers, we work closely across all AWS teams to ensure that we offer a great customer experience.

Basic Qualifications

• 3+ years of engineering team management experience

• 7+ years of working directly within engineering teams experience

• 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience

• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations

• Experience partnering with product or program management teams

Preferred Qualifications

• Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy

• Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $166,400/year in our lowest geographic market up to $287,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.