Job Information
Thomson Reuters Holdings Inc. Senior Client Executive in New York, New York
The Global Large Law Firm Senior Client Executive is responsible for leading a team that will nurture opportunities and move our most complex renewals to close, both for existing 'non-named' account renewals and incremental sales (upsell).
About the Role:
In this opportunity as a Senior Client Executive, you will:
Identify the best channel for engagement with customers, defaulting to virtual for the majority of deals where value is insufficient to warrant travel
Validate customer needs, shape product plans and drive deals to close
Be expected to schedule an average of 8-10 virtual and in-person appointments per week that move the ball forward
Supports in developing and executing territory growth strategies
Possess core knowledge across products within the subsegment, and engages Sales Specialists where deep product expertise is required to drive to close
Understand macro and micro market trends, customer challenges, organizational structure and how decisions are made; create monthly product engagement data analysis, with a plan to expand; maintain relationship with key stakeholders for Westlaw, Practical Law and HighQ
Understand specific customer archetypes and needs which are most prevalent within the subsegment and territory
Focus on driving retention and achieving renewal targets by engaging existing customers during the renewal window
Utilize an automated and insight-driven Salesforce workflow to progress deals
About You:
You're a fit for the Senior Client Executive role if you have:
5-7 years' experience with successful sales in Business to Business marketplace
Sales/Client Retention experience, preferably in the legal market
Experience with product training and professional development
Our ideal candidate will also possess:
Adept at forecasting monthly goals
Excellent knowledge and understanding of products and services for the Global Large Law/Large Law Channel. Strong understanding of the market and become a thought leader in this space
A strong understanding of the law firm's overall business; ability to listen effectively and obtain necessary information on law firms and create/maintain strategic connections with clients
Ability to utilize appropriate interpersonal styles to establish effective relationships with employees, customers and internal partners; interacts with others in a way that promotes openness and trust and gives them confidence in one's intentions
Strong negotiation skills by effectively exploring alternatives and positions to reach outcomes that gain the support and acceptance of all parties
Excellent time management and organizational skills
Excellent communication skills: verbal, written and presentation
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What's in it For You?
You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:
Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters cafe networking.
Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.
Purpose Driven Work: We have a superpower that we've never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services - Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
Accessibility
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.
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More information about Thomson Reuters can be found on https://thomsonreuters.com.
As a global business we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
Minimum Salary: 31200.00 Maximum Salary: 31200.00 Salary Unit: Yearly