Job Information
Cline Davis & Mann Research Manager, Qualitative Market Research in New York, New York
Overview
Hello, we’re The Planning Shop
As an insights-led brand consultancy, we help the healthcare industry decode the hearts and minds of HCPs, caregivers and consumers to reveal insights that impact the trajectory of their brand. What makes us different is how we connect the dots between human truth, behaviour change and market potential, ultimately empowering strategic choice.
As a global team with headquarters both in London and Philadelphia, we boast a flexible hybrid/virtual workplace that attracts the best talent from anywhere.
As part of the Omnicom Health Group, we offer the personal high touch of a boutique agency, with the muscle of a major holding company. We agree that talent is equally distributed, and we’re focused on developing diverse teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together.
Role & Responsibilities -
As a Research Manager, you will collaborate with the Project Leader and Consultant on key accounts/projects to deliver high-quality qualitative and quantitative research projects that delight our Clients and invites repeat business. You will be responsible for managing projects from kickoff to final presentation, ensuring excellence in research and client service. Specifically:
Research Project Management
Develops a project timeline keeping internal team informed of progress and changes
Liaises with appropriate internal functions (Operations, Finance), Project Team and client to ensure successful project management throughout
Writes and delivers client-ready screeners, utilizing input from the team as appropriate
Writes and delivers near client-ready discussion guides and questionnaires, utilizing input from the team as appropriate
Prepare and lead sections of client kickoff calls
Organizes and attends fieldwork, resolving client issues in a timely manner
Moderates in-depth interviews and focus groups
Analyses data (content analysis, transcripts, tables etc.) and synthesizes findings
Participates in and prepares project brainstorm, contributing to insight generation
Collaborates with Project Leader to write client-ready debriefs / reports (utilizing review and input from Project Consultant), with a clear story that addresses the client’s business challenge
Participates in and presents sections of final results to the client in collaboration with relevant members of the team, maintaining accountability for the content
Line Management
Potential to manage the performance, development and workload of one or two SRE/RE
Inspire and activate team members to perform their best.
Inputs into and helps operationalize the resourcing decisions made by Pod Leaders and/or Global Operations
Client Partnership/Growth
Ensures high levels of client service and satisfaction on all projects, as part of Project Team
When leading client communications, develops and maintains strong relationships with clients to bring in repeat business
Why you’ll be successful at The Planning Shop
Strong internal drive and sense of accountability and ownership
Outgoing personality, creative, curious, collaborative, detail-oriented
You demonstrate a passion for research excellence
You’re a generous, collaborative team player
Works effectively within and across teams; respecting and striving to cultivate the value each person brings to the project
You identify with our core values: We’re insatiably curious | We cultivate creativity | We’re future facing | We win or we learn| We versus me
What You’ll Need
Minimum of 2-3years’ experience working in a market research agency, preferably with pharma experience and one year as an SRE.
Solid qualitative and/or quantitative research skills
Moderation skills and experience
Good attention to detail and organizational skills
Strong written communication and presentation skills
Bachelor’s Degree
The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States. Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire.
$75,000-$90,000
Omnicom Health Group is committed to hiring and developing exceptional talent. We agree that talent is equally distributed, and we’re focused on developing diverse teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you.
Company THE PLANNING SHOP Category Client Engagement Location US-NY-New York Job ID 2024-44883 LI #LI-AQ1