REMOTE-Chinese Call Center Representatives

You have a chance to work alongside our talented team of Bilingual-Chinese Call Center Representatives , remotely! (MUST LIVE IN THE STATE OF NEW YORK). You'll be r esponsible for partnering with Medicaid enrollees, transportation providers, medical providers and/or facility to provide great customer service while understanding, adhering to, and enforcing NYSDOH Policies and Procedures.

For your experience and skillset we are offering…

Career Advancement – Growing office and company, a lot of opportunity to grow long term with the company as they are looking to expand in the NE

Enticing Culture – Family-oriented call center with 20+ customer service representatives, where everyone is treated like family

Remote Login – Work from the comfort of your home! Equipment provided.

Job Freedom – Team leads allow you to work autonomously without an overbearing presence

Qualifications:

• 1+ Call center / retail / customer service / administration from healthcare

• Must be Fluent in Mandarin OR Cantonese

• Must be able to have a medical conversation in BOTH languages

• Must have a quiet and private work space, no distractions, with reliable internet

• Type 30WPM+

• No time off in the first 120 days

Work Environment:

• Location: REMOTE - Must live in New York State

• Equipment provided

• Shifts Available:

• Mandarin – Full Time (7:00am-3:30pm / 8:15am-4:45pm )

• Cantonese– Full Time (8:15AM-4:45PM / 8:30AM-5PM)

• Part Time shifts also available.

• Lunch break is 30 minutes which will be unpaid, with two 10-minute breaks

Training is 3 weeks -The training schedule is 9:30 – 4:30 for two weeks – then they go to their regular schedule starting the 3rd week - please note there are no requests for a schedule change for the first 2 months after getting out of training

If you or anyone you know is interested please apply!

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.