The Business Development Grp Mgr is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of Business Development Officers across the United States. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Strong strategic planning, business development and sales acumen is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to build external business relationships and to negotiate internally, often at a senior level. Accountable for the end results with very specific goals in various markets across the United States. Exercises control over resources, strategic planning and daily activity to drive business. Involved in strategic planning and implementation of local market tactics/actions and resources for own area. Operational efficiency and transformative change experience helpful to maximize success of team. Full management responsibility of a team, including management of people, implementation of strategy, performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.

Responsibilities:

• Provide leadership in community lending with strong focus on sales and people management

• Partner with sales leadership (Sales Heads, RMs/ROs, and Service RMs/Officers) to exceed financial plan numbers and community lending score targets

• Ensure that the group operates in a manner that delivers excellent client experience to mortgage customers and community lending partners

• Develop, motivate, and empower team members to fully realize their potential and to maximize sales opportunities for the mortgage business

• Responsible for business development to drive opportunity to diverse and low-and-moderate income segments, creating new opportunities to reach and serve more clients

• Establish and develop strong partnerships with the bank and other businesses units to develop new client relationships and a strong referral network

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

• Drive operational efficiencies through careful review of process, procedures and focus on Business Development team

Qualifications:

• 10+ years relevant experience

• Experience in mortgage business, financial services or banking

• Understanding of community lending, Fair Lending and/or Community Reinvestment Act or diverse market segments

• Comprehensive knowledge of policies and procedures to ensure the maintenance of operational controls that exceed audit standards Hands-on knowledge of branch and AML functions

• Advanced sales management skills

• Advanced people management skills, coaching skills, and problem solving skills

• Consistently demonstrates clear and concise written and verbal communication skills

• Experience in strategic planning, business development, marketing or team transformation

Education:

• Bachelor’s/University degree, Master’s degree preferred

Job Family Group:

Consumer Sales

Job Family:

Consumer Business Development

Time Type:

Full time

Primary Location:

New York New York United States

Primary Location Full Time Salary Range:

$176,720.00 - $265,080.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Anticipated Posting Close Date:

Aug 19, 2024

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.