Company Overview:

Raphael & Associates is a third-party administrator and independent claims adjusting company internationally recognized for exceptional service. We understand the importance of adapting to the demands of a dynamic market and we tailor our services to our client’s specific needs. As a claim’s organization, what we do is complex. Our mission is simple: to provide outstanding service, retain extraordinary professionals, and utilize the best technology in the industry!

As a leading organization in the industry, we offer dynamic and challenging opportunities to individuals who want to make a difference. We value camaraderie, vision, a passion for excellence, creativity, and a “roll-up-your-sleeves, get it done” mentality. We are searching for experienced, energetic, creative, and self-reliant professionals for exciting career opportunities!

Job Summary:

The work of our field adjusters directly attributes to the success of our organization. You have the ability to make a meaningful impact by leveraging your industry expertise, customer service skills, and ability to execute with a high degree of professionalism. This is the perfect opportunity for a self-motivated and skilled adjuster to apply their knowledge and grow with a forward-thinking organization!

Responsibilities:

• Knowledge and experience handling both property and liability field claims.

• Conduct thorough field investigations to evaluate damage and determine the scope and loss of property.

• Document investigations utilizing claims handling and estimation software to determine related damage and provide estimates (scope of loss and cost of repairs).

• Make prompt contact and interview related parties including insured, witnesses, claimant and others as appropriate. Take detailed notes of your interactions and enter them in our internal claims handling software.

• Identify any subrogation potential and liability exposure and consult with supervisor.

• Perform scene investigations.

• Work seamlessly with internal examiners to prepare reports for clients.

• Appropriately represent the company by executing a high level of service and maintaining professionalism at all times.

  Key requirements:

• At least 3+ years of relevant experience

• Must maintain current and valid adjuster license(es) if applicable

• Strong project management skills and ability to work independently

• Strong working knowledge of insurance laws and general construction

• Excellent human relations and customer service skills

• Experience at an independent adjusting company, a plus

• Experience with Xactimate or ImageRight, or similar, a plus

• Must maintain a valid driver’s license

• Must have physical ability to conduct the responsibilities of the position (climb ladders to perform roof inspections, carry own materials that can weigh in excess of 30+ lbs., etc.)

  Benefits and Perks:

  ​​We are an organization that recognizes and appreciates hard work! We offer a competitive compensation package commensurate with experience.  Most importantly, you will have the opportunity to work directly alongside an extraordinary and dedicated team to grow a critical function within a dynamic, growing company! 

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